Field Service Engineer

ZimZee Recruiting is looking for a Field Service Engineer to provide expert technical support for advanced aircraft battery, power conversion, and electrical power system products. This role serves as a primary technical resource for customers, assisting with product installation, troubleshooting, configuration, and operational support. The ideal candidate brings extensive aviation electrical systems expertise, strong analytical and troubleshooting skills, and a customer-first approach to resolving complex technical issues.

Skills and Requirements

• Bachelor's degree in Engineering or a related technical discipline
• FAA Airframe & Powerplant (A&P) certification and/or pilot certification
• Familiarity with aircraft instruments and avionics systems
• Knowledge of FAA Special Conditions
• Minimum of 5 years of aviation technical support or field service experience in a customer-facing environment
• Extensive knowledge of aircraft electrical power systems, installation, operation, and troubleshooting
• Experience testing, inspecting, and evaluating aircraft electrical and avionics systems
• Strong understanding of FAA and EASA regulations, including FAR Part 145 repair stations, FAR Parts 91, 23, and 25
• Working knowledge of aviation certification standards including DO-160, DO-178, DO-254, and DO-311A related to TSO, Type Certification, and Supplemental Type Certification

Key Responsibilities

• Serve as the primary technical interface for customers by providing expert support for installation, configuration, operation, and troubleshooting of aircraft battery and electrical power system products
• Diagnose technical issues, determine root causes, and coordinate with Engineering and Quality teams to deliver timely and effective resolutions
• Monitor field performance data to identify reliability trends and support continuous product improvement initiatives
• Maintain accurate documentation of customer interactions, technical findings, and support case progress within CRM systems
• Assist with technical sales presentations, customer demonstrations, trade shows, and industry conferences as needed

ZimZee Recruiting is a full-service recruiting and professional placement firm for both clients and candidates. We are located in Utah and serve both local and national needs. ZimZee Recruiting is passionate about recruiting, and our team members are focused, hardworking, and willing to go the extra mile to help fill a position or a new role for you. Our strong ethics and values provide an unmatched level of satisfaction for everyone involved with our team.

Our business team is passionate, dedicated and highly motivated to tackle the daily challenges of a fast-growing technology company. We aim to constantly improve our sales and marketing processes to grow at a fast pace.