Field Service Technician

Position Title: Field Service Technician (CNC)Position SummaryWe are seeking an experienced Field Service Technician with a strong background in CNC maintenance and service to support installation, troubleshooting, and repair of advanced manufacturing equipment. This role requires a self-directed professional who is comfortable working on-site at customer facilities and traveling for a few nights monthly.Key ResponsibilitiesPerform installation, commissioning, and start-up of CNC machinery at customer sitesDiagnose and repair mechanical, electrical, and control system issues on CNC equipmentConduct preventive maintenance and system performance evaluationsProvide technical support and training to customers on proper machine operation and maintenanceTroubleshoot CNC control systems, including Fanuc and/or Siemens platformsInterpret electrical schematics, mechanical drawings, and technical documentationDocument service activities, maintain accurate records, and submit detailed service reportsCollaborate with internal engineering and support teams to resolve complex technical issuesEnsure compliance with safety standards and company procedures at all timesRequired QualificationsMinimum of 1+ years of hands-on CNC maintenance and service experienceStrong expertise with Fanuc and/or Siemens CNC control systemsSolid understanding of electrical systems, PLCs, drives, and servo motorsAbility to read and interpret technical drawings and schematicsExcellent troubleshooting and problem-solving skillsStrong communication and customer service abilitiesValid driver’s license and passport (or ability to obtain one)Preferred QualificationsAssociate’s or Bachelor’s degree in Engineering, Mechatronics, or a related technical fieldExperience working with multi-axis CNC machines (mills, lathes, machining centers)Familiarity with additional control systems or industrial automation platformsPrevious field service experience in a customer-facing roleWork Environment & Physical RequirementsFrequent travel to customer sites, including industrial manufacturing environmentsAbility to stand, bend, lift, and work in confined spaces as neededMust be able to lift up to 50 lbs and perform physically demanding tasksWhat We OfferCompetitive compensation and travel reimbursementComprehensive benefits package (health, dental, vision, retirement)Ongoing technical training and professional developmentOpportunity to work with advanced manufacturing technologies in diverse industriesEqual Opportunity StatementWe are an equal opportunity employer and value diversity in our workforce. All qualified applicants will receive consideration without regard to race, color, religion, gender, sexual orientation, national origin, disability, or veteran status.