Financial Services DCX Strategy Leader (Remote)

Posted on: Jul 22, 2026

Capgemini
Charlotte, North Carolina
Remote
Full-time

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Job Title :

Financial Services DCX Strategy Leader (Remote)

Job Type :

Full-time

Job Location :

Charlotte North Carolina United States

Remote :

Yes

Job Description :

View Full Description

Capgemini is seeking a Financial Services Digital Customer Experience Strategy Leader to spearhead the transformation of customer experience for leading financial institutions. In this role, you will drive innovative digital strategies that enhance customer engagement and satisfaction across various channels. You will lead North America’s Digital Customer Experience (DCX) technology strategy and engage with C-suite stakeholders to ensure successful outcomes in business growth and customer loyalty. A strong background in CRM technologies and executive-level presence is essential. #J-18808-Ljbffr