General Manager

About TOASTEDTOASTED Bagels & Coffee is a Mediterranean-inspired concept built around scratch-made bagels and a serious coffee program. We have four locations across Seattle and a team of over 50 people who show up every day with intention. We are growing, and we are building something worth being part of.At the core of everything we do is hospitality. We believe the way a guest feels when they walk through our door and when they leave is what makes the difference between a transaction and an experience. The General Manager sets that tone every single day.The roleThe General Manager owns the full operation of their store. You are responsible for the P&L, team performance, guest experience, and day-to-day execution. You hold your leads accountable, support their growth, and show up on the floor as the standard bearer for what TOASTED looks and feels like. This is a leadership role for someone who operates with both financial discipline and genuine hospitality.What you will do- Own and understand every line of your store's P&L- Hit or beat weekly sales and labor targets and monitor daily COGS and waste- Ensure the FOH and BOH teams are executing openings, closings, and normal operations to standard- Hold leads accountable for quality, speed, and execution across every shift- Lead hiring and oversee training for all store-level roles- Build schedules that maintain labor targets- Conduct semi-annual performance reviews for your team- Handle guest feedback directly, quickly, and with care- Maintain store cleanliness, presence, and brand standards at every shift- Oversee and accelerate guest reviewsWhat we are looking for- 2 or more years of restaurant or food service management experience- Proven ability to manage a P&L and hit labor and sales targets- Strong leadership skills with experience in hiring, onboarding, and performance management- Guest-first mindset with the ability to handle difficult situations calmly and directlyBonus points for fast casual, QSR, or multi-location experience.Compensation and details- $28-34 per hour, quarterly bonus eligible- Full-time employees (30 or more hours per week) receive health, dental, and vision insurance after 90 days- Available locations: U-District, South Lake Union, Seattle, WA- We are looking to develop General Managers to become Area Managers