High Volume Onboarding Specialist

Recruiter Note –  A total of 3 remote High Volume Onboarding Specialist with a start date of October 12th. Make multiple placements with a single search!!!   Contract Duration: 4 Months This role focuses on helping new professional tax preparer clients successfully set up and use the TaxAct software suite.  Responsibilities: Guiding customers through initial setup and software installation. Assisting with account creation and EFIN (Electronic Filing Identification Number) documentation uploads. Supporting data migration from previous software providers. Providing a positive initial experience to foster long-term customer retention. Serving as the primary point of contact during the initial post-purchase phase. Communicating via phone, email, and web-based tools to provide resources and documentation.  Responsibilities: Coordinating pre-employment paperwork and benefits enrollment. Managing training schedules for new hires. Ensuring compliance with company policies. Fostering a welcoming internal environment and smooth start for new employees.  Employees in this type of role generally need a bachelor\'s degree in a related field like Human Resources or Business Administration, along with must have strong organizational and communication skills.