Host/Hostess

Host/HostessStarting at $21.05 per hourThe Host/Hostess is responsible for the receiving and seating of guests and performing a variety of other tasks within a restaurant establishment which may include ringing up orders, refilling beverages, setting tables, and cleaning eating/serving areas; performs all other responsibilities as directed by the business or as assigned by management. This is a non-exempt position and typically reports to the Store Manager.Essential FunctionsMaintains consistent attention to the entrance of the restaurant and welcomes all guests with a smile and appropriate greeting following HMSHost customer service standardsRecords customer reservations or seating times in a consistent manner providing the highest quality of service to the customer at all timesSet tables with appropriate silverware, glass and china; maintain neat and clean work station during serviceSeats guests and presents the menu and any specials seats according to company standardsOversees the delivery and servicing of food and beveragesCommunicates with the wait staff and other restaurant personnel to ensure the guests' experience meets concept/company standardsPerforms the tasks of the cashier and/or bus person as required including cashing out guests checks to speed up serviceUnderstands and follows HMSHost cash handling policies and procedures and maintain proper security of cash at all timesPatrol assigned station, refilling water and coffee, removing service items and condiments per establishment proceduresPerform other duties in a team effort during downtime which may include rolling silverware, expediting food orders, washing dishes, preparing food for the To-go areas and properly cleaning and filling table condiments (salt & pepper, sugar, napkins, ketchup and mustard bottles)Minimum Qualifications, Knowledge, Skills, and Work EnvironmentCustomer service and cash handling experience preferredDemonstrates the ability to interact with the public and coworkers in a friendly, enthusiastic and outgoing mannerAbility to bend, twist, and stand to perform normal job functionsRequires the ability to speak, read and comprehend instructions, short correspondence and policy documents, as well as converse comfortably with customersAvolta, including Dufry, HMSHost Corporation, Hudson, and affiliates ("the Company"), is an equal opportunity employer. It is the Company's policy to ensure equal employment opportunity in all aspects of employment and to comply with anti-discrimination laws and regulations. The Company prohibits discrimination and harassment of any type and provides equal opportunities to applicants and team members without regard to actual or perceived race, color, creed, age, religion, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, national origin, disability, military service and veteran status, ancestry, citizenship status, marital status, protected medical condition as defined by applicable state or local law, genetic information, or any other basis protected by applicable federal, state or local laws and ordinances (referred to as "protected characteristics").Chelsea's Kitchen Terminal 4 HMSHost at Phoenix Sky Harbor International Airport Phoenix, AZ