Host/Hostess-Shea

Host/Hostess PositionWe are looking for a candidate who would be able to excel in the support staff position of Host/Hostess!Host/Hostess responsibilities include greeting guests, providing accurate wait times and escorting customers to the dining and bar areas. For this role, you should have solid organizational and people skills to make sure our guests have a positive dining experience from the moment they arrive till their departure. You should also be available to work in shifts.Ultimately, you'll ensure we provide excellent customer service and a pleasant dining experience to our guests.ResponsibilitiesWelcome guests to the venueProvide accurate wait times and monitor waiting listsManage reservationsEscort customers to assigned dining or bar areasProvide menus and announce Server's nameAcknowledge guests upon their departureCoordinate with wait staff about available seating optionsMaintain a clean reception areaCater to guests who require extra attention (e.g. children, elderly)Answer incoming calls and address customers' queriesAssist wait staff as neededRequirementsPrevious work experience as a Host/Hostess or ServerUnderstanding of restaurant etiquetteFamiliarity with health and safety regulationsExperience in managing reservationsOutstanding customer service skillsExcellent communication skills (via phone and in-person)Strong organizational skills with the ability to monitor the entire dining and bar areaAvailability to work in shifts as neededGood physical condition to walk and stand during an entire shiftHigh school diploma; hospitality certification is a plusWork ScheduleDay shiftNight shiftWeekend availabilitySupplemental PayTipsBenefitsFlexible scheduleEmployee discount