Host

Host Position at Coopers HawkAt Coopers Hawk, our Hosts set the tone for the entire guest experience. From the first greeting to the final farewell, you will bring uncompromising hospitality to life. Through warm welcomes, smooth table flow, and helpful conversations, you will ensure every guest feels personally taken care of from the moment they walk through the door.Pay Range: $15 - $18/hour. Pay offered is determined by skills, qualifications and experience.What Youll GetIncredible Discounts:50% Dining and Carryout40% Retail Wine20% Retail and Private EventsMonthly Complimentary Wine Tasting for TwoMedical, Prescription, Dental, Vision Insurance plus Telemedicine and Wellness ProgramCompany Matching 401(k) Retirement Savings PlanFlexible Spending Accounts- Health and Dependent CareHealth Savings AccountBasic Life and AD&D InsuranceVoluntary Short-Term DisabilityHighly Competitive Pay plus Team Member Incentives & RewardsPay Access before Pay DayFlexible SchedulesPaid Time OffAccess to Team Member Relief ProgramEmployee Assistance Program, providing mental health, legal and financial counseling.Everyday Benefits Program to include insurance coverage (pet, life, auto, home/property) and employee discounts on goods and servicesEmployee Referral Bonus ProgramWine and Culinary EducationCareer Growth Flight PlanTeam Member Rewards, Tenure Recognition and Referral BonusesHow You Will SucceedShow Up Ready: Come Prepared, stay sharp, and start strong.Greet guests with energy and enthusiasm from the very first interactionAnswer guest phone calls with professionalism and hospitalityFollow checklists to set up the host area for a smooth shiftMaintain a professional image at all times by adhering to all appearance and behavior guidelinesOwn What You See: Take Responsibility, jump in, and do what needs to be done.Keep track of table flow and dining room pacing to deliver an excellent guest experienceAdjust seating plans as needed to avoid bottlenecks and wait time surprisesManage special seating requests of guests consistent with table availabilityStay in Sync: Communicate often, move with your team, and keep service flowing.Communicate constantly with Managers and Team Members to keep service moving seamlesslySupport servers and service assistants when needed to help the team shineMake It Personal: Be genuine, listen well, and tailor each experience.Answer questions about food, wine, and experiences with warmth and knowledgeShare insights about our Barrel Reserve wine during each escort to the tableAdd a Touch: Go beyond the expected to create memorable moments.Help with light side work and maintain the entry area so every guests first impression is a great oneKeep phone etiquette polished and professional when answering calls and handling reservationsWhat You Will BringAt least 18 years of ageA genuine love for hospitality and a desire to create unforgettable experiencesComfort in a fast paced environment with strong multitasking skillsAbility to lift up to 40 pounds and stand for extended periodsWillingness to work weekends and holidaysTeam spirit and clear communicationAbility to read, write, and understand EnglishCoopers Hawk reviews several factors when establishing compensation. Salaries and hourly wages appearing in a job posting may be published by third parties and may not reflect the salaries or hourly wages offered by Coopers Hawk.Coopers Hawk is an equal opportunity employer. All qualified applicants are considered for employment without regard to the persons race, color, religion, national origin, sex, sexual orientation, age, marital status, veteran status, disability, or any other characteristic protected by applicable law. Coopers Hawk makes reasonable accommodations during all aspects of the employment process, including during the interview process.The information provided above indicates the general nature and level of work required of the position and is not a comprehensive list of all responsibilities or qualifications. The Benefits list is only a highlight of some of the benefits offered to team members; eligibility for certain benefits apply.About UsCooper's Hawk features a Napa-style tasting room with wine-inspired retail for entertaining and a full-service restaurant, bar and private event space, offering a modern-yet-casual dining experience. Each scratch-kitchen menu item is designed to pair with our wines. Speaking of wine...the Cooper's Hawk Wine Club is perhaps the largest in the world, offering not only top-notch award-winning wines but also exclusive Wine Club membership benefits, including curated dining and travel experiences. Since 2005, we've brought the Napa Valley experience to our guests and Wine Club members, and now, with Piccolo Buco by Coopers Hawk, were bringing the vibrant flavors of Rome to them as well. Together, were creating a lifestyle brand like no other.