Inbound Sales Specialist

About the CompanyFarmers Insurance is hiring Inbound Sales Consultants for our Direct Sales division in Grand Rapids, MI. This is a phone-based sales role built around warm, inbound customer inquiries — people already shopping for insurance who need someone to guide them to the right coverage.About the RoleThe compensation is straightforward:Guaranteed base pay of $40,000+ (higher for licensed or senior candidates)Average performers earn an additional $27,300+ per year in monthly incentivesTop performers consistently earn $75,000+ on top of base annually — Uncapped. Your performance drives your paycheck.Senior/Lead roles available for candidates with 3+ years of call center insurance sales experience, with base starting at $50,000+No P&C license required to start. Farmers sponsors and funds your Property & Casualty licensing within your first 90 days on the job.ResponsibilitiesTake inbound calls from customers actively shopping for personal lines insurance, gather their information, run quotes, and close the sale.Identify cross-sell opportunities for additional P&C products (home, renters, boat).Make outbound follow-up calls to maximize sales potential in some cases.QualificationsMinimum 1 year of sales experience; call center experience strongly preferred.Proven track record of meeting quotas and performance metrics.Strong verbal communication skills with the ability to adapt your style on every call.Self-motivated, competitive, and coachable.Comfortable navigating multiple systems simultaneously.Must be eligible to obtain a P&C license in all required states.Required SkillsStrong verbal communication skills.Ability to adapt communication style.Self-motivated and competitive nature.Experience in navigating multiple systems.Preferred Skills1 year of sales experience.Call center experience.Proven track record of meeting quotas.Pay range and compensation packageFull-Time | Base $40,000+ | Uncapped CommissionEqual Opportunity StatementFarmers Insurance is committed to diversity and inclusivity.Schedule (non-negotiable)Monday–Friday: 8am–10:30pm EST availability requiredSaturday: 10am–5:30pm EST (1x per month)Full-time, 40 hours/week | Five 8-hour shiftsTrainingMonday–Friday 8:30am–5pm ESTWork modelHybrid — 3 days in office, 2 days remoteOffice5665 North Kraft Lake Drive, Grand Rapids, MIFully remote considered for candidates in eastern time zone states with an active P&C or personal lines license.Benefits include:Medical, dental, vision401(k) with dollar-for-dollar match up to 6%Paid parental leaveHSALife insuranceTuition assistanceAnd more.Farmers provides all necessary technology for remote work (laptop and accessories included).