It Cyber Security Analyst

Role overview

The Cyber Security Analyst supports IT operations across a manufacturing and engineering environment. This person leads and coordinates cyber security activities for the assigned operational zone, tracks security work across sites, and works with infrastructure, application, and site teams to address risks and incidents.

Must-haves for the position

1. 1. Operational IT work experience (4+ years required), including focus and experience in cyber security and the ability to lead and facilitate the AME zone cyber security team.
   2. ServiceNow experience and the ability to create visual dashboards in Excel, PowerPoint, and Power BI.
   3. Knowledge of operating Windows and Linux operating systems (PowerShell / CMD line / Bash script).
   4. Experience with these tools or similar tools - WSUS, Active Directory, Kibana, OCS Inventory, Symantec, Microsoft Defender.

Required qualifications

At least 4 years of operational IT experience, including cyber security responsibilities.
Experience leading or coordinating cyber security work across an operational team.
ServiceNow experience.
Experience creating dashboards or reports with Excel, PowerPoint, or Power BI.
Working knowledge of Windows and Linux operating systems.
Experience with PowerShell, Command Prompt, or Bash.
Experience with tools such as WSUS, Active Directory, Kibana, OCS Inventory, Symantec, or Microsoft Defender, or similar products.
Strong organization, communication, and prioritization skills.
Ability to assess business impact and urgency during major incidents.
Ability to work independently and collaboratively across teams.
Day-to-Day Job Responsibilities

This role is part of the IT operational team supporting manufacturing and engineering activities. The position serves as a functional leader coordinating cybersecurity activities across the operational manufacturing and engineering domain.

• Coordinate monthly security patching and endpoint protection activities, track site progress, and escalate delays or risks as needed.
• Manage urgent security vulnerabilities and communicate status, risks, and updates to senior management.
• Monitor ServiceNow queues and resolve incidents and service requests for the assigned AME zone.
• Lead and coordinate cybersecurity activities across manufacturing and engineering operations.
• Drive continuous improvement initiatives across IT operations and cybersecurity processes.
• Create, maintain, and update IT dashboards and reports using Excel and other visual reporting tools.
• Facilitate meetings, document decisions and action items, and communicate effectively with technical and nontechnical stakeholders.
• Collaborate with local and global infrastructure, application, and development teams to address security risks and operational issues.
• Participate in the operational team's 24/7 on-call rotation, approximately four weeks per year.

Preferred qualifications

Bachelor's degree in IT or a related field.
Cyber security certifications such as CompTIA Security+ or CISSP.
Experience with Splunk, Grafana, or similar observability tools.
Familiarity with Microsoft 365, including Teams, SharePoint, and Office.
Application development or infrastructure experience.
Experience presenting technical topics to nontechnical audiences.

Technical environment

• ServiceNow ticketing system
• Microsoft Office Suite
• Splunk / Grafana for observability