IT Helpdesk Analyst: User Support & Troubleshooting

TOGETHXR in Daytona Beach, FL, is seeking a full-time Helpdesk Analyst to provide first line support to employees and other constituents. This role involves managing incidents and requests, creating documentation, and resolving IT issues effectively. Ideal candidates will have a high school diploma, preferred certifications, and experience in a Microsoft enterprise environment. The successful candidate will work autonomously and be integral in ensuring smooth IT operations with a focus on excellent customer service. Strong communication and troubleshooting skills are critical for success in this role. #J-18808-Ljbffr