It Support Systems Administration Engineer

Job Title: IT Support & Systems Administration Engineer
Position Type: Contract
Location: Austin, TX, United States

Position Overview
We are seeking an experienced IT Support & Systems Administration Engineer to provide hands-on technical support and infrastructure maintenance at the Austin Outpatient Clinic. The ideal candidate will have a strong background in endpoint management, hardware and software troubleshooting, system administration, and IT asset management.

This position requires someone who can independently handle technical support requests, maintain IT equipment, resolve system-related issues, and ensure reliable operation of end-user computing environments.

Experience :

• Experience in maintaining troubleshooting a wide variety of systems and networks to include high volume/high availability systems. Must have knowledge of debugging protocols and processes.
• Experience with conducting routine system administration tasks and logging data in system admin logs.
• Experience with maintaining troubleshooting a wide variety of systems and networks, including high volume or high availability systems.
• Knowledge of debugging protocols and processes
• Ability to troubleshoot problems and issues identified by customers and implement corrective actions.
• HS diploma or GED and 8+ years of experience with system administration or BS degree Computer Science, Electronics Engineering or other engineering or technical discipline.

Physical & Work Environment Requirements

• Ability to move, unpack, install, and transport IT equipment weighing up to 50 pounds; heavier equipment may require assistance.
• Comfortable performing hands-on workstation setup, including bending, kneeling, reaching, and working beneath desks or within server rooms.
• Ability to walk frequently across a large healthcare facility campus while carrying IT equipment and supporting different office locations.
• Willingness to perform occasional cable management, equipment relocation, and removal of outdated cabling when required.

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• Microsoft System Center Operations Manager (SCOM)
• Desktop and Laptop Imaging & Deployment
• Windows Operating System Administration
• OS Patching and Software Deployment
• McAfee Endpoint Security
• Hardware and Peripheral Troubleshooting
• Active Directory / User Account Administration
• IT Asset Management and Inventory Control
• Printer Installation and Maintenance
• System Monitoring, Diagnostics, and Log Analysis