L Infrastructure Virtualization Engineer

Job Title: L3 Infrastructure & Virtualization Engineer

Location: Houston, TX

Duration: Contract

Key Responsibilities

VMware & VCF Administration

• Administer and support VMware Cloud Foundation (VCF) 9.0 environments.
• Manage and maintain VMware vCenter Server and ESXi hosts.
• Perform cluster management, resource optimization, and capacity planning.
• Troubleshoot complex virtualization issues related to compute, storage, networking, and VM performance.
• Execute VMware lifecycle management activities, including patching and upgrades.
• Support vMotion, Storage vMotion, DRS, HA, and distributed switch configurations.
• Implement VMware best practices for performance, security, and availability.

Windows Server Administration

• Manage and support Windows Server environments (2016, 2019, 2022).
• Perform advanced troubleshooting of OS, services, AD integration, DNS, DHCP, and GPO-related issues.
• Manage server provisioning, decommissioning, patching, and hardening activities.
• Ensure compliance with security and operational standards.

SCCM / MECM Administration

• Administer Microsoft SCCM/MECM infrastructure.
• Manage software deployment, patch management, OS deployment, and compliance reporting.
• Troubleshoot SCCM client, distribution point, and deployment issues.
• Create deployment packages, task sequences, and automation workflows.

Upgrade & Migration Projects

• Lead and execute infrastructure upgrade and migration projects.
• Plan and perform:
  • VMware vCenter upgrades.
  • ESXi upgrades and lifecycle management.
  • VCF platform upgrades.
  • Windows Server migrations.
  • SCCM/MECM upgrades and migrations.
• Develop migration runbooks, rollback plans, and implementation documentation.
• Conduct pre-upgrade assessments and post-implementation validations.

Incident & Problem Management

• Act as L3 escalation point for critical incidents and major outages.
• Perform root cause analysis (RCA) and implement permanent fixes.
• Participate in major incident bridges and provide technical leadership.
• Work closely with OEM vendors and support teams for issue resolution.

Documentation & Process Improvement

• Create and maintain technical documentation, SOPs, and knowledge articles.
• Develop automation and operational improvement initiatives.
• Provide technical mentoring and guidance to L1/L2 engineers.
• Participate in regular audits, reviews, and capacity-planning exercises.

Required Technical Skills

VMware Technologies

• VMware Cloud Foundation (VCF) 9.0
• VMware vCenter Server
• VMware ESXi
• VMware HA, DRS, vMotion, Storage vMotion
• vSphere Lifecycle Manager
• Distributed Virtual Switches (vDS)

Windows Technologies

• Windows Server 2016/2019/2022
• Active Directory
• DNS, DHCP
• Group Policy Management
• Windows Patching & Hardening

SCCM / MECM

• Infrastructure Administration
• OS Deployment (OSD)
• Software Distribution
• Patch Management
• Compliance Management

Upgrade & Migration

• Datacenter Modernization
• Platform Upgrades
• Server Migration
• Virtualization Migration
• Infrastructure Transformation Projects

Preferred Skills

• PowerShell Scripting and Automation
• VMware Aria Suite
• Azure or Hybrid Cloud Exposure
• ITIL Framework Knowledge
• Monitoring Tools (vROps, SCOM, SolarWinds, etc.)
• Backup Technologies (Veeam, Commvault, NetBackup)

Qualifications

• Bachelor's degree in computer science, Information Technology, or related field.
• VMware VCP/VCAP certification preferred.
• Microsoft certifications preferred.
• ITIL Foundation certification preferred.

Key Competencies

• Strong troubleshooting and analytical skills.
• Ability to manage critical incidents under pressure.
• Excellent communication and documentation skills.
• Experience working in enterprise and global support environments.
• Strong stakeholder management and leadership abilities.

Expected Deliverables

• Stable and highly available virtual infrastructure.
• Successful execution of upgrade and migration projects.
• Timely resolution of critical incidents.
• Process improvements and automation recommendations.
• Accurate technical documentation and knowledge transfer to support teams.