Lead Engineer, Order Management

This is a Fully Remote Job

About Our Client:

The organization operates at the intersection of retail and technology, focusing on personalized shopping experiences by combining human creativity with advanced data science and generative AI. It addresses the challenge of delivering tailored retail solutions by integrating cutting-edge technology to enhance client engagement and operational efficiency.

About the Opportunity:

The LEAD ENGINEER, ORDER MANAGEMENT is responsible for setting the technical direction and leading the development of systems that manage checkout, order creation, order lifecycle, fulfillment orchestration, and integration with internal and third-party partners. This role involves hands-on leadership across complex projects from inception to delivery, ensuring scalable and reliable solutions that directly enhance client trust, revenue, and fulfillment operations.

Responsibilities:

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• Lead complex, multi-sprint initiatives in order management from problem framing and design through implementation and post-launch evaluation.
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• Design and build reliable, stateful services and workflows focused on correctness, data consistency, scalability, and failure recovery.
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• Make informed technical decisions balancing delivery timelines with maintainability, simplification, and technical debt reduction.
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• Collaborate with cross-functional teams to define project scope, milestones, dependencies, and success metrics.
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• Promote engineering and operational excellence through automated testing, observability, safe deployment strategies, incident management, code reviews, and mentorship.
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Requirements:

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• Minimum 5 years of software engineering experience with complex backend, distributed, or workflow systems emphasizing correctness and availability.
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• Proficiency in at least one modern programming language such as Go, Ruby, Java, or Python; willingness to work across languages.
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• Strong experience with relational databases (PostgreSQL or MySQL), including data modeling, transactions, schema evolution, and performance.
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• Experience operating services on major cloud platforms like AWS, GCP, or Azure.
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• Proven ability to lead complex projects independently from discovery through operational phases.
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• Effective communication skills to translate technical details into business outcomes and collaborate across teams.
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• Ability to mentor engineers and raise technical standards.
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• Commitment to automated testing, continuous delivery, observability, and incident learning for quality engineering.
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• Familiarity with AI-assisted development tools such as ChatGPT or GitHub Copilot, applied thoughtfully.
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• Bachelor’s degree in Engineering, Computer Science, or related field, or equivalent experience.
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Nice to Have:

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• Experience in e-commerce, order management, payments, inventory, logistics, or fulfillment.
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• Knowledge of integrating with third-party systems considering failure modes and operational constraints.
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• Familiarity with technologies like Golang, Ruby on Rails, PostgreSQL, AWS, Kafka, Temporal, and Datadog.
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Pay Range and Compensation Package:

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• The pay range and compensation package for this role will be determined based on the candidate's experience, skills, and other relevant factors.
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Equal Opportunity Statement: Our client is an equal opportunity employer. They celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, or national origin.

Note:

TalentHop is a recruitment partner of this role. Please note that all employment decisions, including candidate assessment, interviews, hiring, compensation, and employment terms, are made exclusively by the hiring employer.