Lead IT Help Desk Manager

The College of Southern Maryland is looking for a Help Desk Manager to oversee the Help Desk operations and lead a team of technicians. The ideal candidate will drive customer service excellence while ensuring timely ticket resolution aligned with organizational goals. This role requires a strong background in IT support, leadership experience, and the ability to communicate effectively with diverse stakeholders. The position offers competitive benefits and opportunities for professional growth. #J-18808-Ljbffr