Legal Case Manager

Every Case You Manage Moves a Real Person Closer to Justice.At Eleos CM, Inc, we’re transforming mass tort case management—putting plaintiffs first from intake to settlement. Behind every case is a real person counting on us, and keeping their case organized, accurate, and moving is essential to getting them the justice they deserve.We’re looking for a Case Manager who’s organized, dependable, and genuinely good with people.WHY ELEOS CM?Purpose-driven work — every case you manage moves a real person closer to justiceTech-forward environment — we use modern tools to simplify complex, high-volume workCollaborative culture — titles don’t limit contribution; every win is sharedMentorship-first — work closely with leaders who invest in your growthRoom to grow — we promote ownership, initiative, and continuous learningTHE ROLEAs a Case Manager, you’ll own a caseload of mass tort clients—engaging them regularly with updates, gathering and verifying the information their cases depend on, and driving medical records requests from initiation through review.You’ll spend your days on the phone with clients, keeping every case current in our case management system, and working alongside attorneys, paralegals, and your Lead Case Manager to keep cases moving. When something stalls, you’ll flag it early and keep it on track.It’s detail-driven, people-facing work with a clear purpose: from initial assessment through resolution, the cases you manage shape real outcomes for real people. If you’re organized, thorough, and care about doing right by clients, you’ll thrive here.WHAT YOU’LL DOEngage clients regularly—providing updates, gathering information, and addressing concerns with careConduct initial case assessments and help develop strategies for case progressionGather, organize, and verify data and documentation for every case in your caseloadInitiate, follow up on, and review medical records requests pertinent to each caseMaintain up-to-date case records and progress notes so case status is clear in real timeCollaborate with attorneys and paralegals to understand case requirements and support legal strategiesFlag stalled cases or missing information early, with the context your Lead Case Manager needs to helpHandle client information and protected health information carefully and in line with firm proceduresWHAT WE’RE LOOKING FORRequiredA high school diploma or equivalentExperience in case management, legal support, or a detail-oriented, client-facing roleComfort making outbound calls and guiding people through multi-step processesProficiency with case management software and the Microsoft Office Suite, and an ability to learn new systems quicklyStrong organization and multitasking across a high-volume caseloadPreferredExperience in a plaintiff-side, mass tort, or personal injury environmentFamiliarity with legal case management platforms such as Filevine or Lead DocketBilingual ability, or prior high-volume client-contact experienceBENEFITS & PERKSCompetitive pay is just the start. Here’s how we look after you, your family, and your growth.Health & financial securityMedical & dental premium covered for employee-only coverageVision coverage and multiple medical plan tiers to match your life and budgetCompany-paid basic life and AD&D for every benefits-eligible employeeLong-term disability and supplemental life coverage availableCoverage that extends to spouses, registered domestic partners, and dependentsTime, growth & flexibilityPaid holidays, paid time off, and generous sick leaveA recognition and rewards program that makes great work visibleReal coaching, regular feedback, and mentorship focused on where you’re headedA custom training platform built around your role and long-term growthRemote-first across select U.S. states, with all equipment provided plus a monthly work-from-home stipendBenefits are summarized here for recruiting purposes. Full plan details, eligibility, and current contribution amounts are provided during onboarding.HOW WE HIREA clear, respectful process — three stages, designed so you always know where you stand.Apply. Send your application for an open role — every one is reviewed by our team.Conversations. A few focused conversations — how many depends on the role — always including the hiring team and the people you’d work alongside.Offer. If it’s a fit on both sides, we move to bring you on board and set you up to succeed.The Values We Hire BySkills can be taught. These are what we look for first — in every role, at every level, on every docket.If you don’t own it, someone else willEmpowerment starts with understandingLive it. Breathe it. Evolve with it.Collaboration has no boundariesOpenness builds unbreakable trustPurpose drives every innovationREADY TO JOIN THE FIGHT FOR JUSTICE?Apply directly through LinkedIn or send your resume and a brief note to careers@eleoscm.com. Tell us about a time you kept a lot of moving pieces on track—or went the extra mile for someone who needed help.