Level 1 IT Technician - Part Time

Level 1 It TechnicianBrightside Academy is looking for an experienced, hands-on Level 1 IT Technician to provide onsite technical support across our Philadelphia-area academies and regional office. If you enjoy troubleshooting, helping others, and keeping technology running smoothly, we invite you to join our team!With more than 30 early learning centers across Pennsylvania, Brightside offers a collaborative work environment and opportunities to support the technology that keeps our academies operating efficiently.Why Brightside AcademyConsistent part-time schedule: MondayFriday, 5 hours per dayApproximately 25 hours per weekCompetitive hourly rate based on experienceMileage reimbursement for travel between academy locationsHands-on experience supporting multiple locations and IT systemsOpportunity to work closely with the Director of ITWhat We're Looking ForHigh school diploma or GED requiredAn associate degree in IT, Computer Science, or a related field, and certifications such as CompTIA A+ or Network+, are preferred but not requiredAt least 1 year of relevant IT support experience preferredStrong knowledge of Windows computers, hardware, software, printers, and peripheralsWorking knowledge of basic networking, including Wi-Fi, Ethernet cabling, switches, and routersFamiliarity with Microsoft 365, Google Workspace, and Android devicesAbility to troubleshoot routine technical issues and work independently with minimal supervisionStrong problem-solving, communication, organization, and documentation skillsDependable, professional, and comfortable supporting non-technical employeesReliable transportation and ability to travel regularly between Philadelphia-area locationsAbility to meet applicable background check and childcare clearance requirementsWhat You'll DoProvide onsite Level 1 IT support across Brightside Academy locations in PhiladelphiaTroubleshoot computers, laptops, printers, copiers, mobile devices, software, and connectivity issuesSet up, deploy, maintain, replace, and track IT equipmentAssist with employee technology onboarding and offboardingSupport Microsoft 365, Google Workspace, and Android devicesPerform basic network troubleshooting and assist with cabling, switches, routers, and wireless access pointsAssist with security cameras, electronic door-access systems, and other onsite technologyCoordinate with technology vendors and assist with installations, upgrades, and new academy openingsMaintain accurate inventory, support tickets, and technical documentationWork closely with the Director of IT, providing onsite assistance and escalating complex issues when necessaryJoin Brightside Academy and build your IT career with a team that values your potential, supports your development, and gives you opportunities to make a meaningful impact.