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Logistics Service Request Coordinator

Posted on: Nov 12, 2026

Graham Personnel Services
Greensboro, North Carolina
Onsite
Full-time

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Job Title :

Logistics Service Request Coordinator

Job Type :

Full-Time

Job Location :

Greensboro North Carolina United States

Remote :

Job Description :

View Full Description

Job Description

Logistics Service Request Coordinator

Up to $22.00 hourly, depending on experience

Seeking a Logistics Service Request Coordinator to help keep logistics requests moving from initial inquiry to resolution. In this role, you will partner with internal teams to research shipment and inventory questions, share timely updates, and resolve issues. If you enjoy problem-solving, staying organized, and helping others, this position offers an opportunity to put those skills to work.

Reporting Relationships

Reports to: Director of Operations
Non-supervisory position

What You’ll Do

Serve as the main point of contact for logistics service requests, questions, and concerns.
Research order, shipment, receiving, inventory, and delivery status as needed.
Keep internal customers and operational teams informed with clear, professional, and accurate status updates.
Coordinate with Warehouse, Shipping, Receiving, Inventory, and other operational teams to resolve requests.
Track open requests, maintain accurate records of responses and resolutions, and follow through until each request is resolved.
Identify urgent issues and escalate them to the appropriate team or leadership.
Communicate delays, exceptions, and changes that may affect customer or project requirements.
Other duties as assigned by management.

What You’ll Bring

High school diploma or GED, 1–2 years of relevant experience, or an equivalent combination of education and experience.
Experience in logistics, distribution, customer service, or operations preferred.
Strong communication and organizational skills with a customer-service mindset.
Excellent attention to detail, accountability, and consistent follow-through.
Ability to manage multiple requests, prioritize urgent needs, and stay organized in a fast-paced environment.
Strong problem-solving skills.
Proficiency with Microsoft Office applications.

Work Environment & Schedule

This role works in an office/warehouse environment. Core business hours are generally 8:00 a.m.–5:00 p.m., with work outside these hours as needed to support company operations.

#DIHR26

Position Details

Posted:

Nov 12, 2026

Reference Number:

64a5c9b0

Employment:

Full-time

City:

Greensboro

Job Origin:

ziprecruiter

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