LOUNGE SUPERVISOR

Lounge SupervisorIn conjunction with unit management, the Lounge Supervisor will monitor activities at the United Club airport lounge at ORD Airport in Chicago, IL to ensure conformance with Company, government and accrediting agency standards and regulations.Key Responsibilities:Ensures optimal customer service and client satisfactionProvides cost effective management that meets and exceeds stated expectationsAssists in the responsibility for all operational activities including quality improvement, sanitation, infection control and all facility-related activitiesFollows health, safety and sanitation guidelines for all productsPerforms other duties as assignedQualifications:Associate's Degree, or comparable experience3-5 years of relevant experienceSupervisory, leadership, management and coaching skills.Communication skills both written and verbal and ability to communicate with management, client, customer and associate levels.The ability to multi-task and establish prioritiesExhibit initiative, sense of urgency, responsibility, flexibility and leadership