Maintenance Technician

The Bedford Regional Water Authority is seeking a dedicated Service Line Technician to perform skilled and unskilled labor under the direction of the Maintenance Supervisor. This role is essential for the efficient operation of water, wastewater, and support facilities, ensuring the community receives reliable utility services through diligent maintenance and repair work.

Responsibilities

• Perform routine service and troubleshooting for the installation, maintenance, and repair of water and sewer lines.
• Manage service connections and service laterals while assisting with wells and low pressure sewer pumps.
• Operate hand tools, pumps, air compressors, saws, jumping jacks, generators, and chain saws.
• Conduct minor repairs and adjustments to utility equipment and tools.
• Assist with the installation, maintenance, and removal of fire hydrants.
• Troubleshoot and perform electrical installation and repairs on controls and equipment.
• Perform masonry, plumbing, carpentry, and pavement work as required.
• Execute excavation, grading, and landscaping tasks for site maintenance.
• Address customer concerns and maintain professional communication in the field.
• Document work orders and complete paperwork for new installations, repairs, and alterations.
• Flush water lines and maintain the cleanliness of all buildings and grounds.
• Assist in the operation and preventative maintenance of heavy equipment.
• Maintain the assigned crew vehicle and ensure it is ready for service.
• Participate in a rotating on-call schedule for after-hours and weekend emergency callouts.
• Complete additional tasks as assigned by the Maintenance Supervisor.

Qualifications

• High school diploma or equivalent GED.
• Ability to work safely and strictly adhere to all safety regulations and protocols.
• Proficiency in following instructions provided in written, verbal, or diagram form.
• Valid Virginia driver license at the time of hire.
• Ability to obtain a Class A CDL with Air and Tank endorsements within 6 months of employment.
• Compliance with the Authority Vehicle and Equipment policy.
• Possession of or ability to obtain a Basic Work Zone Traffic Control Certification.
• Ability to pass a criminal background check and pre-employment drug screening.

Additional Information

• This is a non-supervisory position.
• Standard working hours are Monday through Friday from 7:30 a.m. to 4:00 p.m.
• This role is designated as essential personnel and requires availability for emergency repairs during off-hours.

Working Conditions

• Work involves frequent walking, standing, climbing, stooping, kneeling, and crawling.
• Physical agility is required for pushing, pulling, reaching, and repetitive motions.
• Frequent physical exertion of up to 25 pounds and occasional exertion up to 50 pounds.
• Work is frequently performed outdoors in various weather conditions and near moving mechanical parts.
• Sensory requirements include standard vision and the ability to hear and express ideas at normal spoken levels.
• Exposure to noise levels is moderate.

A Water Authority is a public or quasi-public organization responsible for the management, protection, treatment, and distribution of safe drinking water and, in many cases, wastewater and stormwater services within a defined geographic area. Its primary mission is to ensure reliable access to clean, affordable water while protecting public health and the environment.
Water Authorities plan, operate, and maintain water supply infrastructure such as reservoirs, treatment plants, pipelines, pumping stations, and sewer systems. They are also responsible for monitoring water quality to meet or exceed federal, state, and local regulatory standards, including environmental and public health requirements.
In addition to daily operations, Water Authorities engage in long-term planning to support population growth, infrastructure sustainability, and climate resilience. They may oversee conservation programs, emergency preparedness, infrastructure upgrades, and customer education initiatives to promote responsible water use.