National Account Manager

POSITION DETAILS:Title: National Account ManagerJob Type: Full-time, ExemptReporting Structure: Reports directly to a VP of SalesDirect Reports: NoWork Location: Remote (reports into the Upper Saddle River, NJ Office with regular required travel to the NJ office)We are currently looking to add a National Account Manager to the De’Longhi America team. This multi-faceted role combines sales strategy, account management, and detailed forecasting support. The candidate will play a critical part in maintaining customer loyalty, driving revenue growth, and expanding our business with key retail partners, with a primary focus on ensuring continued growth for our Costco account.KEY RESPONSIBILITIES: Manage the day-to-day operations of our Costco account as well as other national accounts as we continue to build the businessHelp to develop and achieve sales objectives by expanding product assortments, maintaining and executing a full year promotional/marketing calendar, and ensuring strong operational performance.Interface with customers and attend necessary customer meetingsCollaborate regularly with HQ partners in various departments – Marketing, Supply Chain, Operations, Client Services, FinanceBuild business with key accounts while focusing effort to increase sales, profitability, and brand exposureDevelop and execute fully planned out annual promotional calendars including negotiation of events, claims processing and managing a marketing budget to support all activities.Develop and present ROI models demonstrating the benefits of increased volume and effective product mixes to the accountMonitor weekly and monthly sell through reporting as well as inventory levels to determine necessary strategy and forecasting changes neededMonitor competitive product launches/strategies that may impact the business and make recommendations accordinglyConduct line reviews with key retail partners, including Costco, to evaluate product performance, optimize SKU assortments, and identify strategic expansion opportunities to drive category growthPerform comprehensive inventory and Circana data analysis, evaluating in-store stock levels, reallocating inventory across low-stock regions, and conducting sell-through analysis and forecasting for .com SKUsMaintain accurate records of assortments, events, and spendingAd hoc administrative sales supportKEY REQUIREMENTS:Minimum of 7 years sales experience for a tangible goods company, preferably for a consumer goods companyMinimum of 3 years of experience supporting retail operationsExperience managing Costco account preferredStrong negotiation skills with a proven track record of securing favorable terms and agreements with retail partnersAbility to build successful relationships with retail customers within multiple layers of the organizationPossess strong problem solving skills and analytical/forecasting abilities with initiative to search out answers when neededAbility to manage multiple projects at one time with a clear strategy and focus on tracking progress and completion within a timely mannerStrong presentation and communication skills, with experience preparing and delivering pitches and business reviews to key retail stakeholdersStrong organizational skills and detail orientedProficient with MS Office and Google Suite applicationsExperience with EDI and order trackingExperience with Circana data and analysisAbility to travel approximately 25% (domestic and international)About De’Longhi:For almost 50 years, we have been creating products with unique designs for our consumers that find their way into the homes of millions of people. Every day around the world, our over 9,000 people give their best, studying innovative solutions and creating products to let our consumers enjoy special experiences and authentic moments. We believe in shaping the world with our hands. We are the Everyday Makers.An international Group with worldwide presence:The De’Longhi Group, headquartered in Treviso Italy is one of the world’s leading players in small domestic appliances associated with the world of coffee, kitchen, air conditioning, and home care, present in over 120 markets worldwide. The Group consists of 5 iconic brands: De’Longhi, Kenwood, Braun, Nutribullet, and Ariete. Click here to learn more about the De’Longhi Group.A local North American headquarters:De’Longhi North America, our North American Regional HQ, consists of the US, Canada, and Mexico markets (a team of around 100). We hold an emphasis on teamwork and collaboration, knowing that we can only achieve more, together. Working within North America gives you a unique opportunity to directly drive results locally, impacting the overall growth of the Group. We pride ourselves on a collaborative, inclusive culture of passionate individuals.What We Offer:Compensation: $125,000-$140,000 + bonusRobust & inexpensive health coverage for you and your family through medical, dental and vision plansFinancial protection through life, accidental death & dismemberment, and long-term disability insuranceA company matching 401k planGenerous paid time off including vacation, personal, sick, company holidays, and bereavement days so you can take the time you need**Employee benefit programs are tailored by country and subject to change as we continually optimize our offerings.Learning & Development:All employees are provided with LinkedIn Learning licenses and unlimited access to LinkedIn Learning’s coursesGlobal hub of learning & development resources including global webinars covering a variety of technical, soft skills, and language trainingDe’Longhi Cares:Organized annual volunteer day, donation opportunities throughout the year with local non-profit organizationsOur Core Values:Ambition, Courage, Passion, Competence, Teamwork, Heritage, RespectPlease contact Human Resources at hr.us@delonghigroup.com if you have any questions regarding the role, compensation or benefits package or if you require a reasonable accommodation to complete a job application, attend an interview, or otherwise participate in the hiring process.