Network Engineer

Must 11 years experience

Description:

"We are seeking an experienced Network Engineer to support day-to-day enterprise network operations, troubleshooting, maintenance, and implementation activities. The ideal candidate will have solid hands-on experience with Cisco networking technologies and Palo Alto firewalls, along with strong knowledge of enterprise Wi-Fi environments.

The role will also provide network-related support for audio/video (A/V) and conference room technologies, requiring the ability to troubleshoot connectivity, VLAN, wireless, cabling, and endpoint-related issues."

"Key Responsibilities

Support and troubleshoot enterprise LAN/WAN and wireless network infrastructure.

Configure, maintain, and troubleshoot Cisco switches, routers, VLANs, trunks, STP, routing, and network connectivity.

Support Palo Alto Networks firewalls, including security policies, NAT, VPN connectivity, routing, and firewall troubleshooting.

Troubleshoot enterprise Wi-Fi connectivity, access points, authentication, coverage, interference, roaming, and performance issues.

Perform network troubleshooting using tools and techniques such as ping, traceroute, packet captures, Wireshark, SNMP, syslog, and interface-level diagnostics.

Troubleshoot A/V and conference room connectivity, including displays, conferencing devices, network-connected A/V endpoints, cabling, and related peripherals.

Work with collaboration/meeting-room technologies such as Microsoft Teams Rooms, Cisco Webex, or similar platforms.

Diagnose network issues affecting voice, video, and collaboration services, including latency, jitter, packet loss, bandwidth, QoS, and multicast where applicable.

Perform network device configuration changes, firmware/software upgrades, and routine maintenance following established change-management processes.

Monitor network availability and performance and proactively address recurring issues.

Maintain network diagrams, device inventory, configuration documentation, and troubleshooting procedures.

Work closely with infrastructure, security, desktop, telecom, facilities, and A/V teams during incidents and implementations.

Participate in incident resolution, root-cause analysis, and problem-management activities.

ESSENTIAL_SKILLS

8 10 years of hands-on enterprise network engineering/support experience.

Strong working knowledge of Cisco routers and switches.

Hands-on experience supporting Palo Alto Networks firewalls.

Good understanding of TCP/IP, DHCP, DNS, VLANs, subnetting, NAT, VPN, STP, routing, and QoS.

Strong experience troubleshooting enterprise Wi-Fi networks.

Ability to diagnose problems across network, wireless, endpoint, cabling, and application layers.

Experience troubleshooting A/V, video conferencing, or conference-room equipment.

Familiarity with network monitoring and troubleshooting tools.

Strong incident troubleshooting skills with the ability to independently handle L2/L3 operational issues.

Good communication and documentation skills."

DESIRABLE_SKILLS

" CCNA or equivalent practical Cisco networking experience.

Palo Alto PCNSA/PCNSE certification or equivalent firewall experience.

Experience with Cisco wireless solutions such as Catalyst Wireless/WLC.

Familiarity with Microsoft Teams Rooms, Cisco Webex, Crestron, Poly, Logitech, or similar A/V technologies.

Exposure to network monitoring platforms such as SolarWinds, Cisco Catalyst Center, PRTG, or Dynatrace.

Experience working in an enterprise environment with ITIL-based Incident, Problem, and Change Management processes."

SKILLS_REQUIRED

Palo Alto | Cisco Networking | Wi-Fi | Network Troubleshooting | A/V Support