Office Administrator

Office Administrator / Claims CoordinatorBalic Transport Inc. – Brighton, COSalary: ($28.00/hour)Job Type: Full-Time, On-SiteLocation: Brighton, ColoradoJob SummaryBalic Transport Inc. (BTI) is seeking a highly organized, dependable, and detail-oriented Office Administrator / Claims Coordinator to join our team in Brighton, Colorado.This position will support daily office operations, maintain important company records, assist with driver onboarding and FMCSA compliance, and follow up on insurance claims to ensure they are progressing toward resolution.The ideal candidate is organized, communicates effectively, follows through on assigned tasks, and can manage multiple responsibilities in a fast-paced trucking environment.Prior trucking industry experience is preferred but not required.Key ResponsibilitiesInsurance Claims Follow-UpTrack open insurance claims involving company trucks, trailers, drivers, and cargo.Follow up with insurance companies, adjusters, drivers, and other involved parties for updates.Request and collect necessary documentation, including accident reports, photographs, repair estimates, and supporting records.Maintain an organized log of open claims, current statuses, and outstanding items.Follow up regularly to prevent claims from sitting unresolved.Provide management with updates on claim progress and escalate issues requiring attention.Assist with claim documentation and administrative tasks as directed by management.This is a claims coordination and follow-up position, not an insurance claims adjuster or claims management role.Office Administration & Document ManagementPerform daily administrative duties and high-volume data entry.Process, scan, and organize Bills of Lading (BOLs), invoices, and maintenance records.Maintain accurate physical and electronic filing systems.Enter maintenance tickets, invoices, and other operational documents into company systems.Assist management with reports, spreadsheets, and general office tasks.Ensure company and employee records remain organized, accurate, and confidential.FMCSA Compliance & Fleet AdministrationAssist with maintaining driver qualification files and required FMCSA documentation.Help coordinate driver onboarding paperwork and required compliance documents.Prepare and maintain compliance binders and required paperwork for company trucks.Track missing or expiring documents and follow up to obtain updated information.Work with the safety department to ensure administrative compliance requirements are completed.Employee & Driver SupportAssist new employees and drivers with onboarding paperwork.Coordinate pre-employment drug testing, required identification, and onboarding arrangements.Respond to routine employee questions and direct more complex matters to management.Assist with scheduling interviews and coordinating travel arrangements when necessary.Support communication and documentation needs between the U.S. office and overseas team members.Qualifications & SkillsMinimum 2 years of office administration or similar experience preferred.Strong organizational skills and attention to detail.Excellent follow-up skills and ability to manage multiple outstanding tasks.Proficiency in Microsoft Excel, Word, Outlook, and Teams.Strong written and verbal communication skills.Ability to handle sensitive employee and company information confidentially.Comfortable communicating with insurance companies, vendors, drivers, and employees.Experience in trucking, transportation, insurance claims, or FMCSA compliance is a plus.Ability to work independently and prioritize responsibilities.BenefitsMedical insuranceDental insuranceVision insurancePaid Time Off (PTO)Full-time, stable employmentOpportunity for professional growth within the companyWhat We're Looking ForWe are looking for someone who takes ownership of their responsibilities, stays organized, and consistently follows through.Whether it's following up on an outstanding insurance claim, obtaining missing driver paperwork, or organizing company records, we need someone who makes sure tasks are completed accurately and on time.The goal of this position is to keep our office organized, our documentation current, and our administrative processes running efficiently.