On-Site Service Specialist (Full Time) Charlotte, NC

On-Site Service Specialist We’re hiring a full‑time On‑Site Service Specialist in the Charlotte, NC area. The OSS reports to a Supervisor or Manager of On‑Site Services and assists the local KeepStock team in driving inventory management execution and customer service excellence by assisting in the pre‑implementation and implementation process for new KeepStock installations. The OSS will also help with customer training and activities related to customer inventory management and may work in various customer environments. You Will: Perform machine break/fix activities for different machines at the customer’s site. Implement territory work related to customer inventory projects. Perform data collection at the customer’s site, ensuring accurate information is collected to support the KeepStock implementation process. Assist customers with staging, labeling, and organizing product at a site. Cover PTO and handle route‑based responsibilities and activities when needed. Complete product relocation and discontinuation processes. You Have: 3 years of experience in customer service or a warehouse environment. High school diploma or equivalent. Technical skills and experience solving problems. Ability to lift 25 to 60 lbs or work in difficult positions. Experience managing several projects simultaneously. A valid driver’s license in the state of residence. Required levels of automobile insurance. Compensation and Benefits Hourly position with a base pay range of $21.54 to $26.93 per hour. Medical, dental, vision, and life insurance coverage starting day one. Access to up to 50% of your paycheck based on hours worked before payday. 18 paid time off days annually for full‑time employees and 6 company holidays per year. 6% company contribution to a 401(k) Retirement Savings Plan each pay period, no employee contribution required. Employee discounts, parental leave, and other benefits. Safety shoes provided where applicable. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, protected veteran status or any other protected characteristic under federal, state, or local law. We are proud to be an equal‑opportunity workplace. We are committed to fostering an inclusive, accessible work environment that includes providing reasonable accommodations to individuals with disabilities during the application and hiring process and throughout employment. If you need a reasonable accommodation during the application or selection process, including but not limited to use of our website, please advise us so we can provide appropriate assistance. #J-18808-Ljbffr