Order Management Analyst

Responsibilities and duties:

• Engage with sales and vet renewal and account growth opportunities, ensure compliance with governance.
• Analyze account footprint and support quoting and booking processes with a high level of accuracy
• Validate order documents (contracts, purchase orders, approval docs, etc.) upon contract execution.
• Plan and execute on account program migrations and renewals
• Support increased workload and additional hours when required, i.e., period closes/quarter-end periods, and assist other support teams if necessary
• Ability to respond to email inquiries from the Field pertaining to all aspects of Adobe Volume Licensing programs within response time guidelines.
• Understand and adhere to related revenue compliance policies, procedures, and processes

Requirements:

• 3 - 5+ years of full-time relevant work experience.
• Strong analytical, organizational, and problem-solving skills to be able to coordinate renewal.
• Demonstrated experience in working closely with sales on renewal planning and quoting
• Agility - can adapt quickly to take on new assignments with little notice
• Working knowledge of standard software applications (PowerPoint, Excel, Word, Acrobat)
• Other nice to have skills include experience with CRM, SAP, Reporting platforms

For a further discussion or to find out more, contact Indu Sri Lakavath on (909) 271-0953 or apply now.