Orthodontic Treatment Coordinator

Orthodontic Treatment Coordinator

Location: Highland Village & Lewisville, TX

Pay: $60-68K

Bonus: Proposed $2,500 sign-on bonus plus performance-based bonus opportunities

Schedule: Monday–Friday, approximately 8:00 AM–5:00 PM

Employment Type: Direct Hire

Work Setting: Onsite, with travel between practice locations

Position Overview

Addison Group is hiring for our client, a growing orthodontic practice in the Highland Village area, seeking an experienced Orthodontic Treatment Coordinator to join its team.

This is a patient-facing, sales-focused position responsible for presenting orthodontic treatment plans, explaining insurance coverage and financial options, and helping patients and families feel confident moving forward with recommended treatment.

The ideal candidate combines dental or orthodontic knowledge with strong relationship-building and consultative sales skills.

Key Responsibilities

• Meet with prospective patients and families to discuss orthodontic treatment options
• Partner with the orthodontist to coordinate treatment plans and timelines
• Present recommended treatment plans and explain procedures, expectations, and next steps
• Review treatment costs, insurance coverage, and estimated out-of-pocket expenses
• Explain financial arrangements and address patient concerns regarding treatment costs
• Help patients understand the value and benefits of recommended orthodontic treatment
• Build strong relationships with patients and families to encourage treatment acceptance
• Follow up with prospective patients and help convert consultations into scheduled treatment
• Coordinate appointments and communicate with referring dental practices as needed
• Maintain accurate treatment plans, patient records, and financial documentation
• Assist with scheduling, insurance, and administrative responsibilities related to treatment coordination
• Provide patient education regarding orthodontic care and treatment expectations

Qualifications

• 2+ years of dental or orthodontic treatment coordination experience required
• Experience as a supervisor or team lead preferred
• Experience working in a dental or orthodontic practice
• Strong consultative sales skills and ability to gain patient commitment to treatment
• Experience presenting treatment plans and discussing patient financial responsibilities
• Knowledge of dental terminology, insurance coverage, and billing processes
• Comfortable explaining treatment costs and overcoming financial objections
• Strong customer service, communication, and relationship-building skills
• Experience with appointment scheduling and patient documentation
• Organized, detail-oriented, and comfortable managing multiple priorities

Benefits:

• Medical, dental, and vision insurance
• 401(k) with company contributions
• Paid time off and paid holidays
• Discounted pediatric dental and orthodontic treatments
• Career growth and professional development opportunities

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

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