Patient Access Liaison

Mountain Valley Hospice & Palliative Care

Schedule: Monday – Friday, 8:00 AM – 5:00 PM
Service Area: Forsyth, Stokes, and Surry Counties, NC

Connecting Care. Supporting Patients. Making a Difference.

Mountain Valley Hospice & Palliative Care is a nonprofit organization dedicated to providing compassionate, high-quality care to patients and families throughout North Carolina and Virginia. We are excited to introduce a new opportunity for a Palliative Nurse Liaison (LPN or RN) to join our team.

In this unique role, you will serve as a vital connection between our palliative care practice and skilled nursing facilities (SNFs) and assisted living facilities (ALFs) throughout Forsyth, Stokes, and Surry Counties. You will help strengthen communication, coordinate care, and support patients and families facing serious illness. This is an ideal opportunity for a nurse who enjoys building relationships, collaborating with healthcare professionals, and making a meaningful difference in patient care.

• Serve as a liaison between Mountain Valley's palliative care practice and assigned SNFs and ALFs.

• Build positive relationships with facility nursing staff, administrators, and care teams.

• Facilitate communication regarding patient needs, changes in condition, and care coordination.

• Educate facility staff, patients, and families about palliative care services.

• Assist with coordinating patient evaluations, appointments, and follow-up needs.

• Identify patient concerns and communicate with the appropriate clinical team members.

• Maintain accurate documentation of patient interactions and care coordination activities.

• Current LPN or RN license in NC.

• Nursing experience required; palliative care, hospice, or long-term care experience preferred.

• Excellent communication, organizational, and relationship-building skills.

• Ability to work independently and collaborate with facility staff and healthcare providers.

• Valid driver's license and willingness to travel throughout Forsyth, Stokes, and Surry Counties.

If you are a nurse who enjoys connecting with people, strengthening communication, and helping patients receive compassionate, coordinated care, we would love to hear from you!

Mountain Valley Hospice & Palliative Care is an Equal Opportunity Employer.