Product Manager - Healthcare Payments

Product Manager – Patient Payment Solutions U.S. Bank is seeking a Product Manager to lead user-facing patient payment solutions within the Healthcare vertical. This role is responsible for driving the end-to-end product lifecycle, from strategy through execution, for applications that enable seamless, secure, and intuitive payment experiences for patients and healthcare providers. Key Responsibilities Product Strategy & Vision: Define and drive the product vision, strategy, and roadmap aligned to U.S. Bank and Merchant Payment Services priorities. Product Discovery, Prototyping & Validation: Lead product discovery efforts, create prototypes and iterate based on customer insights. Execution & Delivery: Own and maintain the product backlog, lead Agile ceremonies, and ensure high-quality delivery. Cross-Functional Leadership: Coordinate across Product, Engineering, Design, Operations, Sales, and Marketing, championing AI-driven efficiencies. Performance & Continuous Improvement: Track and analyze product performance, establish success metrics, and iterate relentlessly. Required Qualifications 5+ years of experience in Product Management or Product Development. Strong expertise in Agile/Scrum methodologies and tools (e.g., Jira, Confluence). Proven ability to lead cross-functional teams and complex product initiatives. Experience driving product strategy, prioritization, and execution. Experience leveraging AI tools (copilots, automation, analytics tools) to improve team efficiency. Strong communication skills with ability to influence stakeholders at all levels. Experience working in an AI-forward product organization with integrated AI workflows. Experience creating or guiding product prototypes, wireframes, proofs of concept, or MVPs. Demonstrated success iterating products based on customer feedback, usability testing, analytics, and experimentation. Experience partnering closely with Design and Engineering teams to deliver user-centered digital experiences. Preferred Qualifications Experience in healthcare technology, patient payments, or fintech/payments ecosystems. Familiarity with user-facing applications and digital experience optimization (UX/UI). Experience ensuring compliance with WCAG, ADA, or other accessibility standards. Understanding of regulatory and compliance considerations in healthcare or financial services. Experience with product discovery methodologies such as Design Thinking, Lean Startup, Jobs-to-Be-Done, or Outcome-Driven Innovation. Experience using modern prototyping and collaboration tools such as Figma, Mural, Lucid, etc. Experience building or managing AI-enabled product features and customer experiences. Core Competencies Strategic thinking and roadmap ownership. Cross-functional collaboration and stakeholder alignment. Customer-centric and accessibility-first mindset. Organizational efficiency through AI adoption. Executive communication and prioritization management. Data-driven decision making and continuous improvement. Prototype-driven innovation and validation. AI-first thinking and technology adoption. Collaborative product development with Design and Engineering. Continuous iteration and outcome-focused execution. Benefits Healthcare (medical, dental, vision) Basic term and optional term life insurance Short-term and long-term disability Pregnancy disability and parental leave 401(k) and employer-funded retirement plan Paid vacation (from two to five weeks depending on salary grade and tenure) Up to 11 paid holiday opportunities Adoption assistance Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law Salary and Benefits Pay Range: $98,175.00 - $115,500.00. Salaries may differ by location. U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase, 401(k) contribution, and pension (subject to eligibility). Equal Opportunity Employer U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program. U.S. Bank conducts background checks consistent with applicable local laws and federal guidelines. Hybrid/Flexible Schedule The role offers a hybrid/flexible schedule with an expectation of 3 or more in-office days per week. We provide accommodations for disabilities during any portion of the application or hiring process. #J-18808-Ljbffr