Program Manager

Do you welcome the opportunity to drive projects from initial contact to final involvement? Do you have a knack for creatively working with internal and external groups, including Engineering, Sales, and Management? Can you see yourself playing an important role on a team dedicated to producing world-class quality electronic products?Annapolis Micro Systems, Inc. is looking for a Program Manager willing to learn and grow with us, while also owning and driving our customers’ programs.The Program Manager is expected to be the main point of contact and a representative of AMS, working to maintain positive relationships between the customer and internal stakeholders. The Program Manager will oversee customer requirements, ensuring that they are clearly defined and addressed by appropriate internal AMS contributors. They will also be required to manage internal projects that support customer programs, or overall business improvement.The Program Manager will work with all groups within Annapolis, as projects and programs frequently requirement engagement from all departments (Engineering, Manufacturing, Procurement, Sales, Contracts, etc.). They will also be involved with the entire order process, from pre-Sales RFPs/RFQs to long-term customer order sustainment.Join us and become part of the future of computing technology!ResponsibilitiesOwn and coordinate customer programs from inception to fulfillmentGather and communicate customer requirementsSupport the sales team during the Capture effortDetermine Level of Efforts required internally to support program pricingDrive program execution internally and externallyManage both internal and external relationships related to the programVisit/communicate with customers to discuss customer’s requirements, schedule, and budget, as well as Annapolis’ capabilities and solutions for a programKey member of team to provide technical solution, schedule and costs for a programKey member of team to provide proposals and answer compliance with RFIs/RFQsLead/participate in Customer Progress MeetingsKeep track of schedule for programMonitor and drive deadlines to completionCommunicate with customers and FAEs to resolve technical issuesCompile and organize business and technical documents/information regarding each customer program (including SOWs, Requirement and Specifications, Development cost estimates, Schedules, Proposals, etc.)Assist with COTS Product DevelopmentProvide feedback about technical customer requirements to Product Development group to ensure Annapolis is developing the correct products and features in the futureInterface with Annapolis’ FAEs, Engineering, Sales and work closely with Senior ManagementRequirementsBachelor’s Degree (Master’s Degree preferred)At least 3 years of relevant experienceHistory of owning communication within an organization and externally with customersPrior experience with translating between internal stakeholders and customer stakeholdersHistory of managing contract flow downs and tiered document structuresPrevious experience with managing and fostering customer relationships, virtually or in-personPrior history managing Engineering or product developmental effortsProven track record of managing multiple efforts simultaneouslyProficient in Microsoft Office Tools (Excel, Project, Word, SharePoint, PowerPoint, etc.)Prior involvement in process improvement or business process effortsExperience with IMS ownership and creation (Identification of Risks, Implementation of Risk mitigation plans, Assigning task duration and impact)U.S. CitizenshipDesired Technical BackgroundBS or MS in Engineering, Computer Science, or other technical background is highly preferredU.S. Government clearance is a plusPrior Security/Intelligence/Defense Industry experience is highly preferredAt least two years of experience within a program or project management role in the aerospace/military electronics sectorPrior experience in a small to mid-sized company is a plus