Program Manager

The role requires exceptional program and project management expertise, strong executive presence, and the ability to proactively identify risks, resolve issues, manage dependencies, and drive decisions across a highly matrixed environment.

Key Responsibilities:

• Program Leadership & Execution
  • Lead and support complex, cross-functional initiatives spanning business, technology, process transformation, change management, and organizational readiness.
  • Develop and maintain integrated program plans, schedules, milestones, and critical path activities.
  • Ensure adherence to master program plans and delivery commitments.
  • Identify and implement solutions to complex program challenges.
  • Provide strategic counsel and practical recommendations to PMO leadership and stakeholders.
  • Operate independently and successfully manage ambiguous situations with minimal supervision.
• Planning & Dependency Management
  • Create and manage integrated plans across multiple workstreams, teams, vendors, and stakeholders.
  • Identify, track, and proactively manage cross-functional dependencies and delivery risks.
  • Coordinate planning activities and ensure alignment across interconnected initiatives.
  • Assess impacts of changes and decisions on program objectives and timelines.
• Risk, Issue & Governance Management
  • Lead RAID (Risks, Assumptions, Issues, and Dependencies) management activities.
  • Proactively identify potential roadblocks and develop mitigation strategies.
  • Drive issue resolution and escalation management across business and technology teams.
  • Support governance processes, decision-making forums, and steering committee activities.
  • Ensure transparency into program health and delivery performance.
• Executive Reporting & Communications
  • Develop executive-level presentations, dashboards, status reports, scorecards, and decision materials.
  • Translate complex program information into concise and actionable insights.
  • Support executive governance meetings and facilitate effective communication across stakeholder groups.
• Financial & Vendor Management
  • Contribute to program budgeting, forecasting, and financial planning activities.
  • Monitor program spend and support financial reporting and variance analysis.
  • Assist with resource planning and capacity forecasting.
  • Support management of consulting partners and vendors, including deliverable tracking, milestone management, and performance reviews.
• Stakeholder Management

• Build strong relationships across BTS, Commercial, Medical, Finance, and business leadership teams.
• Influence stakeholders and drive alignment without direct authority.
• Facilitate discussions among teams with competing priorities and objectives.
• Promote accountability, collaboration, and execution excellence across the program.

Required Qualifications:

• Bachelor's degree in Business, Information Technology, Engineering, Project Management, or related field.
• 10+ years of program and project management experience, including large-scale business and technology transformation initiatives.
• Demonstrated success leading complex, multi-workstream programs involving diverse stakeholder groups and external vendors.
• Strong experience in integrated planning, dependency management, risk management, and executive reporting.
• Experience supporting governance processes and communicating with senior leadership audiences.
• Proven ability to contribute to financial forecasting, budget management, and vendor oversight activities.
• Exceptional communication, facilitation, analytical, and problem-solving skills.
• Ability to work independently, exercise sound judgment, and deliver results in fast-paced and evolving environments.

Preferred Qualifications:

• Experience in pharmaceutical, biotechnology, healthcare, or life sciences organizations.
• PMP, PgMP, SAFe, or equivalent project/program management certification.
• Experience supporting enterprise PMOs, TMOs, or transformation offices.
• Familiarity with Agile, Waterfall, and hybrid delivery methodologies.
• Experience with Smartsheet, Microsoft Project, Jira, Azure DevOps, Power BI, and Microsoft 365 tools.