Program Manager

Job Description:

Mandatory Skills:

Lead and oversee cybersecurity projects and process-improvement initiatives, ensuring appropriate resources and support are available to achieve defined objectives.

Minimum of 8 years of relevant experience, including at least five years managing key programs or projects, preferably in cybersecurity, product development, customer service, or information technology, with a demonstrated record of achieving defined performance objectives.

Experience supporting product cybersecurity operations.

Working knowledge of operational technology (OT) and industrial control system (ICS) practices.

Experience with enterprise program-management and workflow tools, such as CRM, CCaaS, CMS, Jira, or Kanbanize.

Bachelor's or master's degree in engineering, business, or a related discipline.

Skills:

Experience developing and maintaining policies, procedures, standards, and guidelines.

Solid understanding of software and firmware development operations.

Strong interpersonal skills and a demonstrated ability to work effectively with senior business and technology stakeholders.

Strong organizational, presentation, and customer-service skills.

Ability to plan, prioritize, and drive issues, tasks, and deliverables from concept through closure.

Creative, improvement-oriented thinker who constructively challenges the status quo; familiarity with current AI trends and the ability to apply relevant technologies to business challenges is a plus.

Lead and oversee cybersecurity projects and process-improvement initiatives, ensuring appropriate resources and support are available to achieve defined objectives.

Own, monitor, and report on process-improvement initiatives and operational performance metrics.

Develop and implement strategies that improve operational efficiency and effectiveness.

Initiate and drive risk-reduction programs supporting product development.

Partner with cross-functional teams to align workflow tools with Eaton's product cybersecurity and broader business objectives.

Evaluate and implement technologies that improve workflows, processes, and supporting tools.

Coordinate activities required for laboratories to maintain applicable industry certifications and compliance.

Promote collaboration and teamwork within the function and across divisions.

Oversee and support the development and implementation of new training programs.

Mentor team members and help build sustainable program capability within the domain.