Program Manager

Provide day-to-day management, mentorship, and performance oversight for the PeopleSoft resource team (UX/UI Lead, Payroll Functional SME, Time & Labor Functional SME, and other assigned PeopleSoft staff)Serve as the primary escalation point between OCTO leadership, DCHR, and the PeopleSoft team for scope, priority, and delivery issues16+ years Coordinate Cross-functional work across PeopleSoft HCM modules (Core HR, Payroll for North America, Time & Labor, Benefits Administration) to align priorities and maintain consistent delivery standardsOversee planning, scheduling, and resource allocation across concurrent PeopleSoft initiatives, including the digital hiring UX/UI modernization effortTrack team performance against SLAs/KPIs and drive continuous improvement of PeopleSoft support and delivery processesFacilitate regular status reporting to OCTO stakeholders on program health, risks, and milestones across all PeopleSoft engagementsSupport requirements gathering, functional design review, and change management oversight across PeopleSoft HCM projectsManage staffing needs, onboarding, and succession planning for the PeopleSoft team in coordination with CAI account management Minimum Qualifications:Bachelor’s degree in information technology, Business, or a related field, or equivalent experience16+ years of IT program/project management experience, including managing multi-person technical teams16+ years Technical Experience with PeopleSoft update manager (PUM) deployments16+ years Technical experience deploying user interface modernization16+ years Technical experience with implementing 3rd party identity provider solutions16+ years Technical experience with data visualization system integration16+ years Technical experience managing and optimizing oracle databases16+ years Technical experience with oracle cloud infrastructure16+ years Implementing DOJ 508 ComplianceDemonstrated experience managing PeopleSoft HCM (Core HR, Payroll, Time & Labor engagements or teamsStrong track record leading projects in compliance with established standards and proceduresExperience managing government or public-sector IT programs; DC government experience preferredProven ability to manage cross-functional stakeholders, including client leadership, technical staff, and vendor resourcesPMP certification preferredExcellent written and verbal communication skills, with experience delivering executive-level status reporting