Provider Administrative Assistant

Job Summary (Provider Administrative Assistant - Temporary)

- Provide essential administrative support to the Provider Engagement team during periods of high workload.
- Perform manual uploads of provider documentation, ensuring accuracy, completeness, and timely data entry.
- Review, verify, and process provider forms and supporting materials for accuracy and compliance.
- Maintain organized electronic and physical records per agency procedures and retention standards.
- Conduct provider outreach via phone, email, or other methods to obtain missing or corrected information.
- Track and document all outreach actions, responses, and follow-up requirements in designated logs or databases.
- Compile and prepare routine and ad hoc reports summarizing upload progress, outreach outcomes, and pending actions.
- Support staff by responding to inquiries, preparing correspondence, and routing information to appropriate team members.
- Coordinate with internal teams to ensure consistent data handling and workflow adherence.
- Assist with scheduling, file organization, and project documentation as needed.
- Ensure confidentiality of sensitive information and compliance with agency policies and procedures.
- Perform additional administrative duties as assigned to support smooth team operations.