Quality Supervisor

MSI Express is a single-source contract manufacturing and packaging company, delivering innovative engineering solutions from our strategically located network of manufacturing facilities ROLE PURPOSE/ POSITION SUMMARYThe Quality Supervisor is responsible to provide direction to the quality department in the areas of safety, service, performance, quality and leadership. Will ensure that the quality of all products produced within the production facility will be done so in a safe and wholesome manner. Develop and maintain policies, procedures and documentation that assure the highest level of quality and customer satisfaction. KEY ACCOUNTABILITIES/PRIMARY DUTIES & RESPONSIBILITIESProvide leadership, direction and training to the plant in areas such as quality, food safety, plant safety sanitation, good manufacturing practices and customer serviceMaintain continuous communication with all departments to assure production priorities and shortfalls are addressed in a timely manner, to not impact customer serviceEstablish and review HACCP programsConduct Customer, regulatory and in-house auditsMonitor plant performance and develop/implement action plans to understand and address areas of concernMaintain a clear understanding of customer requirementsDevelop and maintain operational quality standards, batch sheets and specification sheetsAdherence to all customer Quality policies and procedures as stated in the customer’s manualsCreate a positive working environment for all associates; one that supports continuous improvement, reinforces company philosophy and policies, and ensures that every individual is treated with respectAdhere to all regulatory rules and regulations, ensuring that food safety and product performance standards are metAssist in the development, implementation, review and maintenance of the SQF 2000 SystemEnsure that job descriptions for those responsible for food safety are documented and include provision to cover for the absence of key personnelEnsure that food safety fundamentals and safety plans are reviewed when changes are made which may affect food safetyEnsure records are reviewed and reasons for change of documents, validations and changes to the SQF system shall be maintainedAs the SQF Practitioner ensuring changes are validated Report, in a timely manner, Food Safety and Quality problems to personnel with authority to initiate action on those problemsQUALIFICATIONS/ CAPABILITY PROFILEMinimum Education Bachelor’s degree in Biology, Chemistry, or related field -DesirableMinimum Experience 5+ years of experience in Quality with exposure to all major functional areas of Quality and Food Safety -EssentialMinimum Knowledge/ Skills/ AbilitiesKnowledge of Statistical Process Control -DesirableUnderstanding of regulatory guidelines -DesirableCustomer interaction -DesirableSalaried and hourly management skills -EssentialOrganizational Skills -EssentialSensory knowledge -DesirableFood or pharmaceutical knowledge -EssentialMSI Express is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.Apply today and join our rapidly growing team!- Inc. 5000 #124 fastest growing company in the Midwest. (2025)- Inc. 5000 #10 fastest growing company in the Midwest. (2022)- Inc. 5000 #165 fastest growing company in the Midwest. (2021)- Inc. 5000 #1,085 fastest growing company in the USA. (2023)- Inc. 5000 #622 fastest growing company in the USA. (2022)- Inc. 5000 #479 fastest growing company in the USA. (2021)