Retail Associate

Company Description Rancher Hat Bar is a fast-growing experiential retail brand where guests design their own one-of-a-kind hats in a distinctive, immersive atmosphere. Launched from a vintage camper trailer in January 2023, the company quickly expanded into two storefronts in Folsom, California and Scottsdale, Arizona within nine months. Rancher Hat Bar has since grown to 20 locations nationwide and continues to enter new markets monthly, supported by a team of over 200 employees. The brand is nationally and internationally recognized, with a strong social media presence that showcases its unique customization experience and ongoing expansion. Team members join a dynamic, creative environment with significant opportunities to contribute to a rapidly scaling retail concept.Role Description The Retail Associate role is a part-time, on-site position based in New Orleans, LA. In this role, the associate welcomes and assists guests, provides guidance through the hat customization experience, and delivers customer-focused service from entry to checkout. Daily responsibilities include answering questions about products and customization options, processing sales transactions, and maintaining a clean, organized, and visually appealing store environment. The associate supports inventory management by restocking merchandise, tracking product levels, and helping with receiving shipments. This role also involves collaborating with team members to create a memorable in-store experience that reflects the Rancher Hat Bar brand and culture.QualificationsCandidates should possess strong Interpersonal Skills and a focus on Customer Experience to engage guests and support the hat customization process.Candidates should possess Customer-focused Service and Communication skills to provide clear information, handle inquiries, and resolve issues professionally.Candidates should possess basic Inventory Management abilities to assist with restocking, organizing products, and monitoring stock levels.Previous experience in retail, hospitality, or customer-facing roles is beneficial.Ability to stand for extended periods, work in a fast-paced environment, and handle multiple tasks simultaneously.Reliability in meeting scheduled shifts, including evenings, weekends, and holidays as needed.Enthusiasm for fashion, accessories, or personalized products and willingness to learn brand standards and processes.