Retail Store Associate

Retail Store AssociateJoin the GOAT USA Retail Team! We're looking for enthusiastic, customer-focused individuals to join our retail stores as Retail Store Associates. This is a great opportunity for anyone who loves fashion, enjoys working with people, and wants to be part of a growing brand. Perfect for college students or anyone looking for a flexible, rewarding job in a fun environment. As a Retail Store Associate, you'll be the face of GOAT USA, helping customers find the perfect items, creating an unforgettable shopping experience, and driving sales. You'll gain valuable skills in customer service, sales, and teamwork, all while working in a fast-paced, upbeat environment. At GOAT USA, we believe in building a strong, supportive team. You'll work closely with fellow associates and managers to keep the store running smoothly, learn the ins and outs of retail, and represent a brand that's all about energy, positivity, and community. If you're reliable, outgoing, and ready to bring the GOAT USA spirit to our customers, we'd love to have you on the team!We are looking for hardworking individuals with a positive attitude for the Retail Store Associate position at the new GOAT USA store in the Philadelphia Premium Outlets in Pottstown, PA.Job Purpose: The Retail Store Associate is responsible for creating a great in-store experience by helping customers find what they need, sharing knowledge about products, and keeping the store clean, organized, and fully stocked. This role supports sales by providing friendly, attentive service, assisting with purchases, and making every customer feel welcome- helping build strong relationships and repeat business.Job Duties and Responsibilities:Provide a friendly, engaging customer experience and represent the GOAT USA brand positivelyHelp customers find products, answer questions, and offer sizing and style guidanceOperate POS systems and handle transactions, returns, and exchanges accuratelyWork with team members and management to support daily store operationsMaintain knowledge of products, promotions, and brand initiativesGreet customers, hand out stickers, and offer assistance throughout their visitFulfill online and in-store pickup orders accurately and on timeFollow all store policies, procedures, and loss prevention guidelinesUnderstand and follow inventory management policies and systemsAddress and resolve customer concerns and escalate issues when neededMaintain an organized stockroom and assist with receiving shipmentsSet up and maintain merchandise displays according to brand standardsKeep the sales floor clean, organized, and fully stockedRequirements:Excellent verbal and written communication skillsStrong communication, leadership and team management skillsExcellent organizational and time management skillsExceptional interpersonal and conflict-resolution skillsAbility to communicate effectively in EnglishCapable of lifting or moving heavy products up to 50 poundsAble to stand and walk throughout the scheduled work shiftBasic math skills for handling transactionsFlexible schedule, all hours availableAbout Us: GOAT USA is an American casual lifestyle brand built on confidence, connection, and passion. Founded on Long Island in 2016, the brand was created by showing up, building real relationships, and earning trust through everyday interactions. What started in a basement has grown into a nationwide presence, shaped by a commitment to authenticity and a customer-first experience. We design classic, go-to pieces that balance comfort and style, with collections that evolve through fabric, texture, and fit. Each piece is made to feel natural, versatile, and part of everyday life. Our growth is driven by meaningful connectionsthrough live events across the country, our e-commerce platform, brick-and-mortar stores, and partnerships with leading retailers. With a team of over 150 employees and more than 365 live events annually, we continue to expand while staying rooted in community. At the center of it all is Chuck the GOAT, a symbol of self-belief, positivity, and showing up as the greatest version of yourself.Salary: $15 an hourEmployment Type: Part-timeQualifications:Benefits: Flexible schedule