Sales Coordinator - Remote

Sales Coordinator Architectural Products GroupOldcastle, a CRH company, is reinventing what's possible in building solutions. We are the leading provider of innovative outdoor living products and utility infrastructure solutions for the water, energy, and communications markets throughout North America. We're a trusted and strategic partner to engineers, contractors, distributors, specifiers, retailers, and homeowners alike as the manufacturer of precast concrete, polymer concrete, and plastic infrastructure products.Job SummaryThe Sales Coordinator is responsible for providing administrative and customer service support to the sales team, ensuring smooth operations, and enhancing the overall customer experience. The role involves managing customer inquiries, preparing quotes, coordinating orders, and assisting with internal processes to meet sales goals. Customers include homeowners, dealers, contractors, and installers. This individual plays a key role in support for the sales team, managing critical processes, and is responsible for coordinating sales activities, fostering client relationships, and serving as a resource for the team.Job LocationThis position is remote, where the person must be located in the Philadelphia, PA, Boston, MA, or Providence, RI area.Job ResponsibilitiesAct as a liaison between the sales team, customers, and internal departments (logistics, finance, and operations) to ensure smooth communication and an "Easy to do business with" approach for our customer baseWork with the sales team to manage CRM systems and other sales tools, ensuring all customer and sales information is up to dateWork closely with the sales team to enter and process cases, leads and opportunities in a timely manner per SF initiativesServe as a key point of contact for the sales team to provide prompt responses to inquiries that meet the needs of the team and the customerProvide product information and technical informationInvestigate and research all customer inquiries, concerns and follow-up promptly with the customerCollaborate with the sales team daily to prepare quotes, proposals, and submittals for the commercial market and projects that require special pricingSupport sales leadership in creating and implementing new processes to improve efficiency and customer experienceWork closely with the operations team to resolve inventory, shipping, and delivery challenges to better service the customerAssist with Quality issues, job site coordination, and transportation challengesPartner with marketing teams to align promotional activities, campaigns and accurate technical resourcesOther duties and responsibilities related to the nature of the job may be assigned on a temporary or permanent basis as neededJob RequirementsHigh School or technical school or equivalent in some experience, training and educationSalesforce or any CRM ExperienceExcellent communication skills, both verbal and writtenPrior experience in block/brick manufacturing industry or related field recommendedProven support experienceExcellent customer service-oriented skillsComputer literate, especially MS Office suite, order tracking software, email, etcValid driver's license and current auto liability insuranceCompensationBase salary range of $65,000 - $70,000 per year401(k) plan/group retirement savings programShort-term and long-term disability benefitsLife insuranceHealth, dental, and vision insurancePaid time offPaid holidaysWhat CRH Offers YouHighly competitive base payComprehensive medical, dental and disability benefits programsGroup retirement savings programHealth and wellness programsAn inclusive culture that values opportunity for growth, development, and internal promotionAbout CRHCRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization.If you're up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day.Oldcastle APG, a CRH Company, is an Affirmative Action and Equal Opportunity Employer. EOE/Vet/DisabilityCRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law. AI tools may be used in certain stages of the employment lifecycle, such as candidate review; however, all final employment decisions will be made by a person.