Salesforce Program Manager

Should be able to handle more than one engagement in the same accountProvide value added suggestions to customer for reduction in cost and Improved overall utilizationFormulate, organize and monitor inter-connected projectsCoordinate cross-project activitiesLead and evaluate project managers and other staffDevelop and control deadlines, budgets and activities to support the programApply change, risk and resource managementAssume responsibility for the program’s people and vendorsAssess program performance and aim to maximize ROIResolve projects’ higher scope issuesPrepare reports for program directorsPlan the delivery of the overall program and its activities in accordance with the mission and the goals of the organizationDevelop new initiatives to support the strategic direction of the organizationDevelop and implement long-term goals and objectives to achieve the successful outcome of the programDevelop a program evaluation framework to assess the strengths of the program and to identify areas for improvementDevelop funding proposals for the program to ensure the continuous delivery of servicesCommunicate with clients and other stakeholders to gain community support for the program and to solicit input to improve the programLiaise with other managers to ensure the effective and efficient program deliveryCoordinate the delivery of services among different program activities to increase effectiveness and efficiency