Senior Installation Engineer

Senior Installation Engineer OverviewWe are seeking a technically skilled and people-friendly Senior Installation Field Engineer to support the VA’s Electronic Health Records (EHR) deployment and training projects. This role involves frequent travel, managing onsite technical teams, and providing high-quality customer service in dynamic environments. When not traveling, you'll perform daily helpdesk, system administrator, and network onsite tasks at the local VA. If you thrive in fast-paced settings and enjoy problem-solving, hardware management, and leading technical teams, this opportunity is ideal for you.Education RequirementsA Bachelor’s degree in computer science, Information Systems, Information Technology, or equivalent, with 10 years of total experience, or 18 years of experience in lieu of a degree are required for this role.Clearance RequirementsA Public Trust clearance is required for this role.Work ArrangementOn-Site at the Department of Veterans Affairs facility in Grand Island, Nebraska.ResponsibilitiesOversee a team of onsite technicians supporting EHR deployment and training.Set up equipment at training sites, verify VA computer images, and ensure computers are ready for scheduled scans and updates.Configure Active Directory accounts, network connectivity, and install peripherals at each training seat.Manage baseband network and internet connectivity configuration, management, and issue resolution.Configure and manage Wi-Fi hardware and troubleshoot related issues.Support hardware start-up, imaging, configuration, updating, and break/fix activities.Manage inventory and ensure network connectivity during all training sessions.Provide onsite installation support and ongoing issue resolution with limited supervision.Transport IT equipment across training sites, often lifting up to 50 pounds, and perform setup/removal tasks in various environments.Required Qualifications5+ years of experience designing, analyzing, configuring, or troubleshooting IP networks.Experience managing technical teams.Experience with Wi-Fi hardware—configuration, management, and issue resolution.Experience with network hardware—installation, configuration, management, and troubleshooting.Experience with hardware and software support, system imaging, and break/fix support (laptops, desktops, printers).Excellent written and verbal communication skills.Experience writing reports and deliverables.Familiarity with analyzing network traffic and diagnosing network issues.Ability to travel up to 50% of the time.Must have personal transportation available during work hours.Bachelor’s degree in computer science, Information Systems, Information Technology, or equivalent, with 10 years of total experience, or 18 years of experience in lieu of a degree.Desired SkillsStrong critical thinking and error assessment capabilities.Experience with Microsoft Windows desktop deployments.Experience as IT helpdesk Tier 2.Pay RangePay range: $60,000–$75,000 per year.This pay range is based on qualifications and experience, and assumes all role requirements are met.Why ApplyJoin a dedicated team supporting vital healthcare technology deployments for the VA. This role offers the chance to lead technical efforts in a meaningful environment, work with a skilled team, and travel to exciting training sites. If you are passionate about hardware, networks, and delivering excellent customer service, we encourage you to apply and make an impactful difference.