Senior Network Administrator

Senior Network Administrator Since 2003, Goosehead Insurance has been disrupting the insurance industry by giving clients the power of choice, utilizing a smarter marketing approach, and delivering world-class service. This is all powered by our focus on hiring and retaining extraordinary people. Our clients trust us with their most valuable possessions, so we're more than just a bit selective when it comes to hiring new team members. We're seeking an experienced Senior Network Administrator to lead the design, optimization, configuration, and security of Goosehead's enterprise network infrastructure. You'll build resilient, scalable networks across on-prem and cloud environments (Meraki, Azure), while ensuring high availability and compliance. This role blends hands-on expertise in Windows, Linux, virtualization (Nutanix), and unified communications with strategic leadership in areas like identity management (Intune, Entra ID), future-state planning (ZTNA, hybrid cloud), and infrastructure documentation. You'll mentor junior IT staff, drive automation, and play a key role in business continuity, disaster recovery, and transformation efforts. Principal Duties and Responsibilities Architect, deploy, and maintain enterprise LAN/WAN environments utilizing Fortinet (FortiGate/FortiManager), Cisco Meraki (MX/MS/MR), and Juniper (SRX/EX) platforms Lead network implementations, upgrades, and migrations, ensuring minimal downtime and adherence to change management processes Identify, remediate, and proactively eliminate network problem areas through root cause analysis and performance tuning Design and manage SD-WAN, high-availability (HA) firewall clusters, VLAN segmentation, and secure network zoning Configure and troubleshoot advanced routing protocols including BGP and OSPF Implement and maintain IPSec and SSL VPNs, site-to-site tunnels, and remote access solutions Administer and secure Azure network connectivity, including VPN gateways, virtual networks, and network security groups (NSGs) Develop, audit, and enforce next-generation firewall policies, IDS/IPS, and threat protection controls Monitor and support VoIP systems, including SIP trunks, QoS configuration, and performance metrics (latency, jitter, packet loss, MOS), ensuring high call quality and reliability Perform packet-level analysis and advanced troubleshooting to resolve complex network and voice issues Maintain detailed network documentation, topology diagrams, standard operating procedures, and configuration backups Produce KPI and performance reports covering uptime, security posture, capacity, and voice quality metrics Required Skills and Abilities The ideal candidate will demonstrate advanced hands-on expertise, strong documentation discipline, and the ability to lead infrastructure initiatives while maintaining a secure, highly available, and performance-optimized network environment. Benefits Summary High quality voluntary health, vision, disability, life, and dental insurance programs 401K Matching Plan Employee Stock Purchase Plan Paid holidays, vacation, and sick leave Corporate sponsored programs to enhance employee physical, financial, mental, and emotional wellness Financial Solution Program Equal Employment Opportunity: Goosehead is an equal-opportunity employer and complies with all applicable federal, state, and local laws, rules, guidelines, and regulations. Goosehead strictly prohibits and does not tolerate unlawful discrimination against employees, applicants, or any other covered person because of race, color, religion, creed, national origin, ancestry, ethnicity, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender, gender identity, transgender status, age, physical or mental disability, veteran status, uniformed service, genetic information, or any other characteristic protected by applicable law. All applicants for employment and all Goosehead employees are given equal consideration based solely on job-related factors, such as qualifications, experience, performance, and availability.