Overview The position requires expertise in network analysis, deployments, and troubleshooting focusing on Cisco's architecture for voice, and integrated data. Duties include all phases of the project lifecycle to include documentation, implementation, technical project management and support. Strong written and verbal communication skills are necessary.
Requirements Must have great customer service skills, strong problem solving and troubleshooting skills, ability to perform work independently and/or in a team environment and must be highly motivated and eager to learn in a fast-paced environment. Must be comfortable interacting with clients via phone, e-mail, in person, etc.
Technical Skills Problem solving and troubleshooting medium to complex technical issues, while efficiently communicating with end-users through ticketing system
Proficient in security firewalls (Cisco ASA FirePower, SonicWall, Palo Alto, etc) and other technologies (MFA, Intrusion Prevention)
Strong knowledge of WiFi infrastructure (i.e. Cisco wireless lan controllers) and site surveys, troubleshooting
Strong knowledge of VoIP, ASA, VPN
Knowledge of VMware infrastructure, virtualization, cloud infrastructure
Solid knowledge of Cisco Unified Communications (CallManager/Unity/CCX) and QoS a plus
Qualifications CCNP switching and routing, CCNP-Voice is a plus. VCP certification a plus
B.S. in Computer Science, Computer Engineering, Electrical Engineering or a similar field, or long years of solid experience
Prefer certifications equivalent to Cisco Certified Internetwork Professional (CCIP), Juniper Networks Certified Internet Professional (JNCIP). Familiarity with Virtualization technologies
Experience in Network Engineering
Be able to legally work in the US
Be able to pass a background check
General Requirements Exceptional responsiveness and availability to respond as needed is a must
Great organizational and time management skills
Verity Partners, Inc., with headquarters located in Boca Raton, is fanatically driven to deliver reliable technologies in a variety of disciplines, maximizing functionality and ease of use by tailoring each solution to its environment. As a global technology partner, Verity is entrusted with building, servicing, and maintaining advanced networks and platforms domestically and globally.
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