Service Coordinator

ConTrust Group are partnered with a well-established, locally owned fire protection company in the Greater Seattle area that’s looking to add a service coordinator/administrative support to their growing team. This is a great opportunity for someone who’s highly organized, enjoys working in a collaborative environment, and takes pride in keeping things running smoothly behind the scenes.About the RoleIn this role, you’ll be responsible for scheduling service appointments, coordinating inspections and repairs, and ensuring clear communication between customers, technicians, and office staff. You’ll play a key part in supporting day-to-day operations and helping deliver exceptional service to clients.Key ResponsibilitiesSchedule and manage fire sprinkler service, inspections, and repairsCommunicate with customers to confirm and adjust appointmentsHandle inbound calls and service inquiries with professionalismCollaborate with technicians and office staff to maintain efficient schedulesKeep records up to date in scheduling systems (Service Trade experience a plus)Provide general administrative support to help keep operations on trackWhat We’re Looking ForExperience scheduling fire sprinkler services, inspections, or repairsStrong communication and customer service skillsExcellent attention to detail and organizational skillsProficiency with Service Trade or similar scheduling softwareAbility to multitask and adapt in a dynamic work environmentPrior administrative or customer-facing experience preferredWhy This Role?Join a trusted, local company with a strong reputation in the fire protection industryWork with a friendly and experienced teamBe part of meaningful work that contributes to community safetyIf you’re organized, reliable, and looking for a long-term opportunity in a stable industry, please apply to this position.