Service Engineer

Insight Global is hiring a Service Engineer for a client within the Semiconductor industry. This work will include (but is not limited to) installation and commissioning, troubleshooting/field rectification, service technical support, and customer service.This is a contract role that offers competitive hourly compensation and comprehensive benefits.Responsibilities: Assess and repair electrical or IT communication failuresSupport installation, commissioning activities, and field troubleshootingTrain customers and new hire engineers the proper installation and field troubleshootingProvide service report on assigned task and daily report for managementTo attend required safety training both internal and external prior to field entryEnsure and comply with healthy and safe work proceduresMonitor field service work in compliance with company/customer site policies & proceduresCommunicate with customers about work time, fault repairs, and downtimeMaintain a good working relationship with clients, third-party contractors, and parts vendorsSupport Country manager in product salesRequired skills and experience:Strong knowledge of electrical troubleshooting and repairComfortable working with small objects and good hand-eye coordinationStrong problem-solving skills and the ability to work well under pressurePrior experience working in clean rooms with strict safety protocolsPreferred: Bilingual in Chinese OR Spanish