Servicenow Upgrade Management Engineer

Job Title: ServiceNow Upgrade Management Engineer Location: Remote Primary Responsibilities:

• Support Enterprise ERP System Build and support Workday reports and dashboards.
• Build and deployment of new modules/projects/enhancements
• Change Control process of requests through migration to Production tenants
• Supports any application upgrades, maintenance, security, access
• Monitor ServiceNow queue for urgent requests and ticket assignments
• Work directly with Client & Change Management to document business requirements
• Participate in Oncall rotation with team members for critical off hours issues

Qualifications: Required Qualifications: 2+ years experience in creation/modification of matrix, composite and advanced reports and dashboards across functional areas. Strong experience in Workday Integrations including Workday Studio, EIB, Core Connectors, Web Services (SOAP/REST), XML/XSLT, Report Writer, and end-to-end integration development, testing, and support. Demonstrate ability and experience in translating functional specifications into technical deliverables. Preferred Qualifications: Undergraduate degree Report build experience Skill Set: Workday Reporting Workday Integrations Time Tracking Payroll Prism Analytics Advanced/Matrix/Composite Reports Calculated Fields EIB, Core Connectors & Workday Studio XML/XSLT & Web Services (SOAP/REST)

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