Shift Lead

Shift LeadPay: $16$18 per hour (DOE)Are you a natural leader who thrives in a fast-paced environment and loves working with people? We're looking for a motivated Shift Lead to help guide our team, deliver exceptional guest experiences, and ensure every shift runs smoothly.As a Shift Lead, you'll play a key hands-on role in daily operationssupervising, supporting, and training team members while upholding our high standards for food quality, safety, and service. This position is perfect for someone who enjoys leading by example, staying organized, and keeping energy high during busy shifts.What You'll DoLead and organize daily shift operationsCreate and manage shift schedulesAssign duties based on team members' roles and strengthsTrain and coach new and existing FOH/BOH team membersEnsure all food is prepared, cooked, and served according to recipes and quality standardsMaintain food safety, cleanliness, and health compliance (HAACP, Steritech)Open and close the restaurant as neededBalance cash drawers and prepare depositsHandle guest concerns with professionalism and positivitySupport catering operations (delivery schedules, event details, team communication, accuracy)Monitor guest experience standards (Greet, Verify, Thank, WOW moments, alerts)Oversee facilities duties and cleanliness, including equipment tracking and follow-upSupport orientation and ongoing team developmentStep in wherever needed to keep operations running smoothlyWhat We're Looking ForStrong organizational and leadership skillsAbility to multitask and stay calm in a fast-paced environmentA team-first attitude with excellent communication skillsCommitment to food safety, quality, and outstanding guest serviceReliability and flexibility with schedulingIf you're ready to take the next step in your leadership journey and make a real impact each shift, we'd love to meet you!RequirementsWorking Requirements/ConditionsEducation/Certification:Food Handler permit.ServSafe CertificationValid Driver's License.Experience Required:Proven experience as a supervisor, preferably in a fast-paced kitchen environment.Strong knowledge of food preparation techniques and safety standards.Ability to follow recipes and instructions accurately.Excellent time management skills and the ability to multitask in a busy kitchen.Strong communication skills and a team-oriented attitude.Minimum of 1 years of experience in a similar roleSkills/Abilities:Ability to stand for long periods and lift heavy items (up to 50 lbs)Physical Activities and Requirements of This PositionFinger dexterity:Using primarily just the fingers to make small movements such as typing, picking up small objects, or pinching fingers together.Talking:Especially where one must convey detailed or important instructions or ideas accurately, loudly, or quickly.Hearing:Have adequate hearing to respond to alarms, signals, and other sounds.Vision:Good eyesight is crucial. Sharp near vision to read menus, orders, tickets, and small print on labels or inventory items.Peripheral vision to monitor surroundings, ensuring awareness of customers, coworkers, and potential hazards.Physical Strength:Ability to stand for long periods and lift heavy items (up to 50 lbs). May need to lift or maneuver equipment, packages, or tools.Coordination:Hand-eye coordination to accurately handle food, drinks, utensils, and equipment, ensuring precision in tasks like plating, pouring, or cutting.Motor coordination to balance multiple tasks, such as maneuvering in tight spaces.StaminaLong hours of standing work can require physical endurance and the ability to maintain focus.Mobility:Ability to stand and walk for extended periodsFrequent bending, stooping, and reaching to access items on shelves, counters, and storage areas.Working Conditions:Capable of working in a hot, fast-paced kitchen environment.Capable of driving. Ability to load and unload merchandise.Mental Activities and Requirements of This Position:Reasoning Ability:Ability to deal with a variety of variables under only limited standardization.Able to interpret various instructions.Mental AlertnessMaintaining alertness and quick reflexes is crucial for safe driving.Mathematics Ability:Ability to perform basic math skills.Language Ability:Ability to read a variety of books, magazines, instruction manuals, atlases, and encyclopedias.Ability to prepare memos, and reports using proper punctuation, spelling, and grammar.Ability to communicate distinctly with appropriate pauses and emphasis; correct pronunciation (or sign equivalent); and variation in word order using present, perfect, and future tenses.Intent and Function of Job Descriptions:Job descriptions assist organizations in ensuring that the hiring process is fairly administered and that qualified employees are selected. They are also essential to an effective appraisal system and related promotion, transfer, layoff, and termination decisions. Well-constructed job descriptions are an integral part of any effective compensation system.All descriptions have been reviewed to ensure that only essential functions and basic duties have been included. Peripheral tasks, only incidentally related to each position, have been excluded. Requirements, skills, and abilities included are the minimal standards required to perform the positions. In no instance, however, should the duties, responsibilities, and requirements delineated be interpreted as all-inclusive. Additional functions and requirements may be assigned by supervisors as deemed appropriate.In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to accommodate disabled individuals. However, no accommodation will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.Job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law.