SMB Account Representative (Inside Sales)

Join Ingram MicroAccelerate your career. Join the organization that's driving the world's technology and shape the future.Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage set us apart.Come join our team where you'll make technology happen in surprising ways. Let's shape tomorrow - it'll be a fun journey!Compensation & ScheduleCompetitive base salary + quarterly uncapped commission (target ~30%)Commission guaranteed for your first quarter (ramp support from day 1)Hybrid schedule (3 days/week onsite)Candidates can be based in either Buffalo, NY, Irvine, CA, Scottsdale, AZ or Greer, SC.Schedule flexibility is strongly preferredAbout the RoleReady to break into sales or take your next step in a fast-growing business?Ingram Micro is making a significant investment in our SMB (Small & Medium Business) segment and expanding our team to support that growth. As part of this initiative, we're hiring 20+ Account Representatives to help drive momentum and capture new opportunities across our reseller base.This is a high-energy, customer-facing role where you'll own and grow a portfolio of accounts, drive revenue, and deliver an exceptional customer experience.You'll serve as a trusted partner and escalation point for your customershelping them succeed while making a direct impact on the business.What You'll DoOwn and grow a portfolio of approximately 125 reseller accounts (mix of new and established)Build strong relationships and act as a primary point of contact and escalationSpot and act on opportunities to increase revenue, margin, and product adoptionDrive day-to-day sales activity including quoting, follow-ups, and closing opportunitiesProactively engage customers to uncover new business needs and position solutionsPartner cross-functionally with internal teams and vendors to drive resultsPrioritize effectively in a high-volume, fast-paced environmentSet clear expectations and follow through with urgency and accuracyWhat Success Looks LikeConsistently driving revenue and growth across your account baseBuilding strong, trusted relationships with customersManaging multiple priorities while maintaining speed and accuracyTaking ownership and delivering results with minimal supervisionWhat We're Looking ForWe're looking for someone who is proactive, resilient, and action-orientedsomeone who doesn't wait for opportunities but goes after them.Key strengths include:Strong communication skills (written and verbal)Ability to influence and persuade customers and partnersCustomer-focused mindset with a drive to deliver resultsComfort working in a fast-paced, high-volume environmentStrong organizational skills and ability to prioritize effectivelyAbility to collaborate and build relationships across teamsResilient and adaptable in a dynamic environmentQualifications2+ years of sales or customer service experience (any industry)OR 1+ year of experience in technology, distribution, or related fieldHigh school diploma or equivalent required (Bachelor's degree preferred)Basic proficiency in Microsoft Excel and WordWhy Ingram Micro?At Ingram Micro, you'll be part of a team that's shaping the future of technology distribution. This role is designed as a launchpad into a long-term sales career, with opportunities to grow into senior sales, account management, or business development roles.You'll gain hands-on experience, build valuable relationships, and develop the skills needed to succeed in a high-impact sales environment.Ready to Apply?If you're driven, customer-focused, and ready to build a career in saleswe want to hear from youThe typical base pay range for this role across the U.S. is USD $44,500.00 - $75,600.00 per year.At Ingram Micro certain roles are eligible for additional rewards, including merit increases, annual bonus or sales incentives and long-term incentives. These awards are allocated based on position level and individual performance. U.S.-based employees have access to healthcare benefits, paid time off, parental leave, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others.This is not a complete listing of the job duties. It's a representation of the things you will be doing, and you may not perform all these duties.Please be prepared to pass a drug test and successfully pass a pre-employment (post offer) background check.Ingram Micro Inc. is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected category under applicable law.