Software Asset Manager

Title: Tech Product Analyst (Software Asset Management)

Location: Vienna, VA - Hybrid

Duration: 6-7 months

Description:

Education:

The ideal candidate will possess a Bachelor's degree in Information Technology, Business Administration, Finance, or a related field, along with demonstrated experience in Software Asset Management (SAM) and the ServiceNow platform.

Key qualifications include:

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• Strong experience with ServiceNow, including Software Asset Management and related platform capabilities.
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• Comprehensive knowledge of Software Asset Management lifecycle processes, including:
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• Software Products and Models
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• Software Entitlements and License Management
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• Software Contracts and Renewals
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• License Reclamation and Optimization
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• End-of-Life (EOL)
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Technical Skills & Qualifications:

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• Experience administering and optimizing ServiceNow Software Asset Management (SAM Pro) solutions.
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• Working knowledge for software license management and compliance.
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• Proficiency with enterprise endpoint and discovery tools such as Microsoft SCCM, JAMF, and Discovery platforms.
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• Ability to develop and analyze reports, dashboards, KPIs, and metrics to support software governance and decision-making.
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• Strong analytical skills with experience in data validation, reconciliation, license compliance, and software optimization initiatives.
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• Knowledge of software asset lifecycle management, including procurement, deployment, utilization, reclamation, renewal, and retirement processes.
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