Software Engineering Consultant

*** NO C2C *** *** NO SPONSORSHIP ***About the OpportunityJoin a forward-thinking financial institution that combines relationship-based banking with modern technology solutions to deliver exceptional customer and employee experiences. We are seeking a ServiceNow Developer to design, develop, enhance, and support enterprise ServiceNow solutions across IT Service Management, IT Operations Management, Security Operations, and workflow automation initiatives.This position will work closely with infrastructure, security, application, and business teams to improve service delivery, automate manual processes, increase operational visibility, and drive platform innovation.ResponsibilitiesDesign, develop, configure, and maintain ServiceNow applications and integrations.Configure and customize ITSM modules, including Incident, Problem, Change, Request, Service Catalog, Knowledge Management, and SLA Management.Develop and maintain workflows using Flow Designer, IntegrationHub, and Workflow Editor.Implement and support ITOM capabilities, including Discovery, Service Mapping, Event Management, and CMDB enhancements.Develop and support SecOps solutions, including Vulnerability Response and Security Incident Response.Create and maintain custom applications using ServiceNow Studio and scoped applications.Develop server-side and client-side solutions utilizing Business Rules, Script Includes, UI Policies, Client Scripts, and Glide APIs.Build and maintain integrations using REST APIs, SOAP APIs, MID Servers, and third-party platforms.Create dashboards, reporting solutions, and Performance Analytics metrics to support operational decision-making.Participate in platform upgrades, releases, testing, and application lifecycle management.Collaborate with cross-functional teams to gather requirements, document solutions, and deliver scalable ServiceNow capabilities.Support governance, compliance, security, and audit requirements within a regulated environment.Required Qualifications3+ years of hands-on ServiceNow development experience.Strong experience with ServiceNow ITSM modules.Experience developing solutions using:Flow DesignerIntegrationHubStudioBusiness RulesScript IncludesClient ScriptsGlideRecordExperience integrating ServiceNow with external systems using REST and SOAP APIs.Experience working with MID Servers and platform integrations.Strong JavaScript development skills within the ServiceNow platform.Experience supporting SDLC, testing, deployment, and platform upgrades.Excellent troubleshooting and problem-solving abilities.Preferred QualificationsExperience with ITOM, including Discovery, Event Management, and Service Mapping.Experience with Security Operations (SecOps), including Vulnerability Response and Security Incident Response.Experience with Performance Analytics and advanced reporting.Experience utilizing Git, CI/CD pipelines, and Automated Test Framework (ATF).Experience working in banking, financial services, healthcare, or other regulated industries.Familiarity with SOX, GLBA, audit controls, and security compliance frameworks.ServiceNow Certified System Administrator (CSA) and/or Certified Application Developer (CAD) certifications.Technical EnvironmentServiceNow Modules & ToolsITSMITOMSecOpsCMDBDiscoveryEvent ManagementService MappingService CatalogFlow DesignerIntegrationHubStudioMID ServerDevelopment & IntegrationJavaScriptGlideRecordBusiness RulesScript IncludesREST APIsSOAP APIsGitCI/CDATF