Sr Implementation Consultant | General Financials - Remote Apply
Altera, a new member of the N. Harris Computer Corporation family, delivers health IT solutions that support caregivers around the world. These include the Sunrise, Paragon, Altera TouchWorks, Altera Opal, STAR, HealthQuest and dbMotion solutions. At the intersection of technology and the human experience, Altera Digital Health is driving a new era of healthcare, in which innovation and expertise can elevate care delivery and inspire healthier communities across the globe. A new age in healthcare technology has just begun.
Overview
The Implementation Consultant's role is to provide software education, implementation, and workflow consulting services to Altera's clients pursuant to a contracted project. The IC follows a structured workplan that reflects Altera's methodology through all phases of the implementation life cycle to ensure the successful implementation of Altera's products and solutions.
Job responsibilities include promoting a strong tone at the top that enhances the Company's positive compliance culture. Serve as a champion of the Compliance Program to ensure compliance with all applicable laws and regulations, adherence to the Code of Conduct and Compliance Program requirements, policies, and procedures. Help foster Team Members' understanding the importance of compliance and maintain the Company's Open Door Policy in which Team Members understand their responsibilities and feel comfortable raising concerns without fear of retaliation.
PLEASE NOTE: This is not a Project Manager position.
This is a remote role in the US.
Responsibilities
- Independently executes all tasks related to a contracted project role, within a specific domain, functional or specialty area, both remotely and at client sites
- Facilitates process of defining expectations by asking key questions that help clients to discover their needs; facilitates management of expectations throughout the project life cycle
- Builds trust by communicating effectively with clients about issues and concerns; Develops and presents recommendations that address key client objectives
- Participates in strategic planning engagements with ownership of specified deliverables as directed by the engagement lead
- Performs all project workplan tasks for assigned role in accordance with contracted project scope
- Performs system configuration tasks and provides system configuration consultation to clients
- Provides workflow consultation and guidance in line with Altera's recommendations to clients
- Identifies and resolves, and/or appropriately escalates, system and workflow issues that arise throughout an implementation project
- Provides activation support
- Provides information, advice, guidance, and updates throughout the engagement life cycle to mitigate risk
- Contributes to scoping of less complex engagements for the purpose of obtaining signed agreement
- Identifies add-on consulting service opportunities in working with new and existing clients
- Produces reports and/or documents as required for internal or external customers
- Provides feedback to appropriate internal organizational groups on software and methodology improvements
- Documents problem resolution to make them available for future reference by other Consultants
Qualifications
Academic and Professional Qualifications:
- Bachelor's degree or equivalent/years of experience required.
Experience:
- Required: 4+ years' experience supporting General Financials in a healthcare setting
- Required: 2+ years implementations, consulting, or information technology experience (preferably in healthcare)
- Preferred: Experience with Altera Paragon EHR
- Strong written, oral, and presentation skills for audience appropriate delivery (i.e. executive, clinician, project team levels)
- Strong consultative guidance and direction on change initiatives
- Ability to contribute to complex, workflow reengineering projects and/or management process projects, including outstanding analytical and communication skills
- Ability to create and communicate value propositions with sales, clients, and delivery teams
- Self-starter and follow-up with clients
- Flexibility and comfort with ambiguity
- Actively solicit feedback to improve
- Consulting knowledge to prepare deliverables and communicate effectively
Travel Requirements:
- Up to 80% travel may be required
Working Arrangements:
- Standard work week or as defined by assignment requirements
- Primarily works remotely or in a standard office environment
- May require after-hours, on-call support and/or holidays
Our company complies with all local/state regulations in regard to displaying salary ranges. If required, the salary range(s) are displayed below and are specifically for those potential hires who will perform work in or reside in the location(s) listed, if selected for the role. Any offered salary is determined based on internal equity, internal salary ranges, market data, ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD, technology), for example.
Salary Range
Altera is an Equal Opportunity/Affirmative Action Employer. We consider applicants without regard to race, color, religion, age, national origin, ancestry, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, veteran status, disability, genetic information, citizenship status, or membership in any other group protected by federal, state or local law.
If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at:
HR.Recruiting@AlteraHealth.com
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