Store PUD Courier

Store Pick Up & Delivery (PUD) CourierUnder general supervision, the Store Pick Up & Delivery (PUD) provides customer service activities related to picking up and delivery orders to and from FedEx Office stores and customer's place of business. Responsibilities are accomplished by driving a company vehicle and ensuring that regular servicing and cleaning of vehicles is conducted. The PUD Courier will receive daily route information from a centralized dispatcher. The dispatcher will have the ability to add or remove stops from the route as needed. The PUD Courier may also be asked to perform other duties within a FedEx Office Store, if there is a period of time where they are not assigned any pick-up/delivery activity.General Duties And Responsibilities:(This is a representative list of the general duties the position may be asked to perform, and is not intended to be all-inclusive)Responsible for driving the company vehicle to perform pick-up/delivery service for FedEx Office stores and for customersPick-up duties encompass driving to the customer's place of business (or a FedEx Office store), receiving completed masters for photocopying orders and picking up supplies and inventory items from vendor's place of businessDelivery duties include: delivering finished photocopy orders to customers (or a FedEx Office store) and distributing marketing materials as requestedReceive daily route information from a centralized dispatcher via a company provided phoneResponsible for the operation of company Vehicle according to applicable motor vehicle regulations, company policy and auto insurance guidelinesEnsuring the proper upkeep and maintenance of the vehicle by conducting regular servicing and cleaning proceduresResponsible for maintaining pick-up/delivery logs and vehicle maintenance logs to document duties performedAdhere to FedEx Office company and vehicle safety policies and guidelinesFollow accident procedures and observe traffic lawsResponsible for ensuring quality service is provided at each customer interaction by providing efficient and professional delivery service, answering customer questions, problem resolution and polite and caring transactions/interactionsResponsible for performing additional duties within the store during non-delivery timesAll other duties as needed or requiredMinimum Qualifications And Requirements:High school diploma or equivalent educationMust be at least 21 years old and have a minimum of two years of driving experienceValid and current driver's licenseAbility to comply with any specialized regulatory or licensing requirements, as determined by geographic location and/or work assignment; FedEx Office will communicate any specialized regulatory or licensing requirements during the hiring processMust meet and maintain the FedEx Office Motor Vehicle Requirements, to be audited annuallyFor new hires, must meet all FedEx Office employment qualifications in force at time of hiringFor current FedEx Office team members, must meet hiring criteria for the position and transfer requirements as outlined in the Team Member HandbookEssential Functions:Ability to stand during entire shift, excluding meal and rest periodsAbility to move and lift 55 poundsAbility, on a consistent basis, to bend/twist at the waist and kneesAbility, on a consistent basis, to communicate effectively with customers, vendors, and other team membersAbility, on a consistent basis, to perform work activities requiring cooperation and instructionAbility, on a consistent basis, to function in a fast-paced environment, under substantial pressureAbility, on a consistent basis, to maintain attention and concentration for extended periods of timeAbility, on a consistent basis to work with minimal supervisionAbility, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the positionPay Transparency:Pay: $17.00 - $20.83/hrAdditional Details:FedEx Office is an Equal Opportunity Employer including, Vets/Disability.Know Your RightsPay TransparencyFedEx Office will provide reasonable accommodations to qualified individuals with disabilities, including throughout the application and hiring process, if requested. Applicants who require reasonable accommodations in the application or hiring process should email HR.Recruiting@fedex.com.FedEx Office will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the San Francisco Fair Chance Ordinance, the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and the New York City Fair Chance Act. The existence of a criminal record is not an automatic or absolute bar to employment and a candidate's criminal record will be considered individually based on factors such as the relationship between the job sought and the criminal offense, the timing of the offense, the nature of the offense, and any other relevant information.